none
Installation failed with error code: (0x00003712) & failed with 0x3712 RRS feed

  • Question

  • i try to install Net Framework 4.6.2  and failed to complete the install .. any help how overcome this??

    my windows is Windows 8 64b

    and this is copy& paste of "installation log"

    OS Version = 6.2.9200, SP = 0.0, Platform 2
    OS Description = Win8 - x64 Enterprise Edition
    MSI = 5.0.9200.16384
    Windows servicing = 6.2.9200.17516
    CommandLine = C:\72c13c921abc4092b4ba6d\\Setup.exe /x86 /x64 /web
    Using Simultaneous Download and Install mechanism
    Operation: Installing
    Package Name = Microsoft .NET Framework 4.6.2 Setup
    Package Version = 4.6.01590
    User Experience Data Collection Policy: AlwaysUploaded
    Number of applicable items: 6
    Exe (C:\72c13c921abc4092b4ba6d\SetupUtility.exe) succeeded.
    Exe Log File:dd setuputility txt
    Exe (C:\72c13c921abc4092b4ba6d\SetupUtility.exe) succeeded.
    Exe Log File: dd setuputility txt
    Exe (C:\72c13c921abc4092b4ba6d\Windows8-RT-KB3151804-x64.cab) failed with 0x3712 - The component store has been corrupted. .
    Exe Log File:CBS.Log
    Final Result: Installation failed with error code: (0x00003712), "The component store has been corrupted. " (Elapsed time: 0 00:06:45).

    thank you 
    Sunday, October 13, 2019 9:34 AM

Answers

  • Hi HosniAmin,

    Welcome to the MSDN forum!

    According to the information you provide, Windows 8 does not support Net Framework 4.6.2 refer to the .NET Framework version and dependency documentation.

    So, you can try to install net 4.6.1 as an administrator.

    If you will still get this error(Installation failed with error code: 0x00003712, "The component store has been corrupted.) when installing net 4.6.1 , You can try the “DISM” to help you solve the issue.

    • Run the following command: DISM.exe /Online /Cleanup-image /Restorehealth

    Note: It might take several minutes for the command to complete

    • Run the following command: DISM.exe /Online /Cleanup-image /startcomponentcleanup
    • Run the following command: sfc /scannow

    Note: It might take several minutes for the command to complete

    • Enable TrustedInstaller

    sc config trustedinstaller start=auto

    reboot the system.

    • Try  to install Net Framework again

    Best Regards,

    Tianyu


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, October 14, 2019 6:10 AM