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SharePoint 2013 pre-requisite: Application and Web Server Role configuration error

    Question

  • Hi,

    I can't seem to complete the pre-requisite installation for SharePoint 2013. Keep getting "Application Server Role, Web Server (IIS) Role: Configuration error" when I run the pre-requisite installation. I have installed Windows Server 2012 R2 where Application Server and IIS roles are already setup. SQL Server 2012 SP1 is installed on the same machine.

    When I run the pre-requisite installation, it shows the "The tool was unable to install Application Server Role, Web Server (IIS) Role. Below is the log file that it generates. Can anyone see what's the root cause from this log?

    2013-12-05 14:23:35 - Processor architecture is (9)
    2013-12-05 14:23:35 - Reading the following string value/name...
    2013-12-05 14:23:35 - Common Startup
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    2013-12-05 14:23:35 - The value is...
    2013-12-05 14:23:35 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    2013-12-05 14:23:35 - Trying to remove the startup task if there is any.
    2013-12-05 14:23:35 - C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SharePointServerPreparationToolStartup_0FF1CE14-0000-0000-0000-000000000000.cmd
    2013-12-05 14:23:35 - Error: Startup task doesn't exist. This is not a continuation after a restart.
    2013-12-05 14:23:35 - Locating the following command line arguments file:
    2013-12-05 14:23:35 - D:\PrerequisiteInstaller.Arguments.txt
    2013-12-05 14:23:35 - Error: This file does not exist
    2013-12-05 14:23:35 - Details of the current operating system:
    2013-12-05 14:23:35 - Major version number of the operating system:  (6)
    2013-12-05 14:23:35 - Minor version number of the operating system:  (2)
    2013-12-05 14:23:35 - Build number of the operating system:  (0X23F0=9200)
    2013-12-05 14:23:35 - Major version number of the latest Service Pack:  (0)
    2013-12-05 14:23:35 - Minor version number of the latest Service Pack:  (0)
    2013-12-05 14:23:35 - Platform ID of the operating system:  (2)
    2013-12-05 14:23:35 - Product suites available on the operating system:  (0X110=272)
    2013-12-05 14:23:35 - Product type of the operating system: VER_NT_DOMAIN_CONROLLER
    2013-12-05 14:23:35 - Product type:  (7)
    2013-12-05 14:23:35 - OS type:  (0)
    2013-12-05 14:23:35 - Configuring the application's property sheet...
    2013-12-05 14:23:35 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:35 - Windows Management Framework 3.0
    2013-12-05 14:23:35 - Reading the following string value/name...
    2013-12-05 14:23:35 - PowerShellVersion
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2013-12-05 14:23:35 - The value is...
    2013-12-05 14:23:35 - 4.0
    2013-12-05 14:23:35 - A higher version of the prerequisite above is already installed
    2013-12-05 14:23:35 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:35 - Microsoft .NET Framework 4.5
    2013-12-05 14:23:35 - Reading the following DWORD value/name...
    2013-12-05 14:23:35 - Install
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2013-12-05 14:23:35 - The value is (1)
    2013-12-05 14:23:35 - Reading the following string value/name...
    2013-12-05 14:23:35 - Version
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2013-12-05 14:23:35 - The value is...
    2013-12-05 14:23:35 - 4.5.51641
    2013-12-05 14:23:35 - A post release .NET 4.5 is installed
    2013-12-05 14:23:35 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:35 - Windows Identity Foundation (KB974405)
    2013-12-05 14:23:35 - Reading the following string value/name...
    2013-12-05 14:23:35 -
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
    2013-12-05 14:23:35 - The value is...
    2013-12-05 14:23:35 - 6.1.7600.0
    2013-12-05 14:23:35 - The prerequisite above is already installed
    2013-12-05 14:23:35 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:35 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
    2013-12-05 14:23:35 - Reading version of the following file...
    2013-12-05 14:23:35 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
    2013-12-05 14:23:35 - GetFileVersionInfoSize failed (-2147024894)
    2013-12-05 14:23:35 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:35 - Microsoft SQL Server 2008 R2 SP1 Native Client
    2013-12-05 14:23:35 - Reading the following string value/name...
    2013-12-05 14:23:35 - Version
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
    2013-12-05 14:23:35 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:35 - Windows Server AppFabric
    2013-12-05 14:23:35 - Reading the following string value/name...
    2013-12-05 14:23:35 - ProductVersion
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Microsoft\AppFabric\V1.0
    2013-12-05 14:23:35 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:35 - Windows Identity Foundation (KB974405)
    2013-12-05 14:23:35 - Reading the following string value/name...
    2013-12-05 14:23:35 -
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
    2013-12-05 14:23:35 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:35 - Microsoft Information Protection and Control Client
    2013-12-05 14:23:35 - Reading the following string value/name...
    2013-12-05 14:23:35 -
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
    2013-12-05 14:23:35 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:35 - Microsoft WCF Data Services 5.0
    2013-12-05 14:23:35 - Reading the following string value/name...
    2013-12-05 14:23:35 - Version
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
    2013-12-05 14:23:35 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:35 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2013-12-05 14:23:35 - Reading the following DWORD value/name...
    2013-12-05 14:23:35 - IsInstalled
    2013-12-05 14:23:35 - from the following registry location...
    2013-12-05 14:23:35 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    2013-12-05 14:23:42 - Beginning download/installation
    2013-12-05 14:23:42 - Created thread for installer
    2013-12-05 14:23:42 - "C:\Windows\system32\ServerManagerCmd.exe" -inputpath "C:\Users\spadmin\AppData\Local\Temp\Pre6B38.tmp.XML"
    2013-12-05 14:23:42 - Error: Unable to install (2)
    2013-12-05 14:23:42 - Error: [In HRESULT format] (-2147024894)
    2013-12-05 14:23:42 - Last return code (2)
    2013-12-05 14:23:42 - Reading the following DWORD value/name...
    2013-12-05 14:23:42 - Flags
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Microsoft\Updates\UpdateExeVolatile
    2013-12-05 14:23:42 - Reading the following string value/name...
    2013-12-05 14:23:42 - PendingFileRenameOperations
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SYSTEM\CurrentControlSet\Control\Session Manager
    2013-12-05 14:23:42 - Reading the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
    2013-12-05 14:23:42 - Error: The tool was unable to install Application Server Role, Web Server (IIS) Role.
    2013-12-05 14:23:42 - Last return code (2)
    2013-12-05 14:23:42 - Options for further diagnostics: 1. Look up the return code value 2. Download the prerequisite manually and verify size downloaded by the prerequisite installer. 3. Install the prerequisite manually from the given location without any command line options.
    2013-12-05 14:23:42 - Cannot retry
    2013-12-05 14:23:42 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:42 - Windows Management Framework 3.0
    2013-12-05 14:23:42 - Reading the following string value/name...
    2013-12-05 14:23:42 - PowerShellVersion
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine
    2013-12-05 14:23:42 - The value is...
    2013-12-05 14:23:42 - 4.0
    2013-12-05 14:23:42 - A higher version of the prerequisite above is already installed
    2013-12-05 14:23:42 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:42 - Microsoft .NET Framework 4.5
    2013-12-05 14:23:42 - Reading the following DWORD value/name...
    2013-12-05 14:23:42 - Install
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2013-12-05 14:23:42 - The value is (1)
    2013-12-05 14:23:42 - Reading the following string value/name...
    2013-12-05 14:23:42 - Version
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Microsoft\Net Framework Setup\NDP\V4\full
    2013-12-05 14:23:42 - The value is...
    2013-12-05 14:23:42 - 4.5.51641
    2013-12-05 14:23:42 - A post release .NET 4.5 is installed
    2013-12-05 14:23:42 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:42 - Windows Identity Foundation (KB974405)
    2013-12-05 14:23:42 - Reading the following string value/name...
    2013-12-05 14:23:42 -
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5
    2013-12-05 14:23:42 - The value is...
    2013-12-05 14:23:42 - 6.1.7600.0
    2013-12-05 14:23:42 - The prerequisite above is already installed
    2013-12-05 14:23:42 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:42 - Microsoft Sync Framework Runtime v1.0 SP1 (x64)
    2013-12-05 14:23:42 - Reading version of the following file...
    2013-12-05 14:23:42 - C:\Windows\assembly\GAC_MSIL\Microsoft.Synchronization\1.0.0.0__89845dcd8080cc91\Microsoft.Synchronization.dll
    2013-12-05 14:23:42 - GetFileVersionInfoSize failed (-2147024894)
    2013-12-05 14:23:42 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:42 - Microsoft SQL Server 2008 R2 SP1 Native Client
    2013-12-05 14:23:42 - Reading the following string value/name...
    2013-12-05 14:23:42 - Version
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI10\CurrentVersion
    2013-12-05 14:23:42 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:42 - Windows Server AppFabric
    2013-12-05 14:23:42 - Reading the following string value/name...
    2013-12-05 14:23:42 - ProductVersion
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Microsoft\AppFabric\V1.0
    2013-12-05 14:23:42 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:42 - Windows Identity Foundation (KB974405)
    2013-12-05 14:23:42 - Reading the following string value/name...
    2013-12-05 14:23:42 -
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Microsoft\Microsoft Identity Extensions\Setup\1.0
    2013-12-05 14:23:42 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:42 - Microsoft Information Protection and Control Client
    2013-12-05 14:23:42 - Reading the following string value/name...
    2013-12-05 14:23:42 -
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Microsoft\MSIPC\CurrentVersion
    2013-12-05 14:23:42 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:42 - Microsoft WCF Data Services 5.0
    2013-12-05 14:23:42 - Reading the following string value/name...
    2013-12-05 14:23:42 - Version
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Wow6432Node\Microsoft\Microsoft WCF Data Services\5.0
    2013-12-05 14:23:42 - Check whether the following prerequisite is installed:
    2013-12-05 14:23:42 - Cumulative Update Package 1 for Microsoft AppFabric 1.1 for Windows Server (KB2671763)
    2013-12-05 14:23:42 - Reading the following DWORD value/name...
    2013-12-05 14:23:42 - IsInstalled
    2013-12-05 14:23:42 - from the following registry location...
    2013-12-05 14:23:42 - SOFTWARE\Wow6432Node\Microsoft\Updates\AppFabric 1.1 for Windows Server\KB2671763
    2013-12-05 14:28:39 - Opening log file
    2013-12-05 14:28:39 - Opened action for user
    2013-12-05 14:28:39 - C:\Users\spadmin\AppData\Local\Temp\prerequisiteinstaller.2013.12.05-14.23.35.log


    Pman
    http://www.pmansLab.com/

    Thursday, December 05, 2013 8:25 PM

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