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Internal Error while bulk upload to sandbox RRS feed

  • Question

  • Hi I'm trying to upload campaign, but I'm receiving internal error, code 0.

    Here are tracking and request id:
    {"TrackingId":"198a090f-52d3-4c08-8a64-dab0ed8f947d","RequestId":"3352321c-669f-45e6-a226-66d3136ad92c"}

    Can you please tel me what is wrong, so i can fix it ?

    Cheers,
    Branko

    Monday, August 24, 2020 4:37 PM

All replies

  • this is happening on production as well.

    {"TrackingId":"8d742be5-f1bb-4d43-85c0-d444e3598635","RequestId":"4799aabc-0bdb-4fa3-a30b-7c161d45a1a5"}
    Monday, August 24, 2020 7:07 PM
  • To expedite the investigation can you please clarify, was the upload working previously and only recently failed? Could you please share the SOAP request (without credentials) + response? 

    Thank you,

    Eric

    Monday, August 24, 2020 8:37 PM
  • Hi Eric,

    sorry i thought tracking id will be enough for you guys.

    i shared CSV files.

    Here is first one (request), data passed to server.
    https://www.dropbox.com/s/7qpy2bk6r4j4tdu/request.csv?dl=0

    and here is response i receive 

    https://www.dropbox.com/s/j1jehqgsl9w43me/response.csv?dl=0

    I hope this helps.
    (i *hide client id and site on purpose here, its correct when its sent)
    All the best,
    Branko


    Tuesday, August 25, 2020 12:49 AM
  • any idea :)
    Tuesday, August 25, 2020 2:50 PM
  • Hi Branko.

    I uploaded the same request.csv file you sent, but I see a different error: CampaignServiceInvalidSettingForCampaignType

    Please try to remove the value under the 'Website' column if you are adding a Search campaign. Also did you ZIP the file before upload? https://docs.microsoft.com/en-us/advertising/guides/bulk-download-upload?view=bingads-13#uploading

    I hope this helps!

    Eric

    Tuesday, August 25, 2020 4:24 PM
  • Hi Eric,

    yes I'm sending zip file.

    I'll try to remove website value as you recommended.

    I'll ping you with results.

    Thank you very much.

    Tuesday, August 25, 2020 5:08 PM
  • Sounds good.

    Please note, this forum will soon be read-only and I recommend that you post any new issues to the new Q&A site as recently mentioned here:

    https://techcommunity.microsoft.com/t5/bing-ads-api-blog/developer-forum-moving-from-msdn-to-q-amp-a/ba-p/1609215

    Thank you,

    Eric

    Thursday, August 27, 2020 3:39 PM