Faz o SOFT reset nele:
Soft Reset: By pressing down the Volume Down + Power buttons for 10-15 seconds (or until the
device vibrates) you can perform a soft reset on your device. This is a little bit like a factory reset for your phone's OS only you get to keep all of your personal data. Think of it like restarting your PC. This is the first thing you should try if your
device is behaving oddly.
Deve funcionar depois, lembrando que o SOFT nao apaga tudo igual o HARD reset.
Att,
Ricardo Cortes Microsoft Contingent Staff
Esse contedo e fornecido sem garantias de qualquer tipo, seja expressa ou implicita.
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