Boa Tarde Amigos !!!
Estou com um problema em meu CRM que ocorre quando tento criar/alterar a senha de email de um usuário através do menu Ferramentas - Opções - Email,
o CRM apresenta erro.
Tive este problema quando atualizei para o Rollup 12, publiquei um pergunta aqui no fórum e me instruíram a atualizar para o Rollup 13, realizei tal atualização
e o problema foi sanado, porem o mesmo voltou a ocorrer recentemente.
Realizei um trace através do software CRMDIAGTOOL4 e consegui a seguinte mensagem conforme abaixo:
>Exception in Application XML Acceptor. See the following trace error for more information.
[2011-02-02 13:07:48.4] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread: 10 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Info | Util.CreateXmlException
at Util.CreateXmlException(Exception exception)
at Util.RaiseXMLError(Exception exception)
at UpdateXmlAcceptor.ConfigurePage()
at AppUIPage.OnPreRender(EventArgs e)
at Control.PreRenderRecursiveInternal()
at Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at Page.ProcessRequest()
at Page.ProcessRequestWithNoAssert(HttpContext context)
at Page.ProcessRequest(HttpContext context)
at revendaesys_tools_personalsettings_cmds_cmd_update_aspx.ProcessRequest(HttpContext context)
at CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at ApplicationStepManager.ResumeSteps(Exception error)
at HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
at HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
at HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
at ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)
>Exception = System.Reflection.TargetInvocationException: Uma exceção foi acionada pelo destino de uma chamada. ---> System.Security.Cryptography.CryptographicException: A chave especificada não tem um tamanho válido para este
algoritmo.
em System.Security.Cryptography.TripleDES.set_Key(Byte[] value)
em Microsoft.Crm.Encryptor.Encrypt(String plaintext)
em Microsoft.Crm.ObjectModel.UserSettingsServiceInternal`1.MaintainEmailSettings(IBusinessEntity usersettings, ExecutionContext context)
em Microsoft.Crm.ObjectModel.UserSettingsServiceInternal`1.Update(IBusinessEntity usersettings, ExecutionContext context)
em Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.UpdateUserSettings(Guid userId, UserSettings settings, ExecutionContext context)
--- Fim do rastreamento de pilha de exceções internas ---
em System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
em System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
em System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
em System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
em System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
em Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IPluginExecutionContext context)
em Microsoft.Crm.Extensibility.PluginStep.Execute(PipelineExecutionContext context)
em Microsoft.Crm.Extensibility.Pipeline.Execute(PipelineExecutionContext context)
em Microsoft.Crm.Extensibility.MessageProcessor.Execute(PipelineExecutionContext context)
em Microsoft.Crm.Extensibility.InternalMessageDispatcher.Execute(PipelineExecutionContext context)
em Microsoft.Crm.Extensibility.ExternalMessageDispatcher.Execute(String messageName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, PropertyBag fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth,
Guid callerId)
em Microsoft.Crm.Sdk.RequestBase.Process(Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
em Microsoft.Crm.Sdk.RequestBase.Process(CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
em Microsoft.Crm.Sdk.CrmServiceInternal.Execute(RequestBase request, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId)
em Microsoft.Crm.Sdk.InProcessCrmService.Execute(Object request)
em Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.ExecuteInternal()
em Microsoft.Crm.Application.Platform.ServiceCommands.UpdateCommand.Execute()
em Microsoft.Crm.Application.Platform.DataSource.Update(Entity entity)
em Microsoft.Crm.Application.Pages.Tools.PersonalSettings.UpdateXmlAcceptor.ConfigurePage()
[2011-02-02 13:07:48.4] Process: w3wp |Organization:2f7e1b70-4688-df11-a6c4-001a64704a40 |Thread: 10 |Category: Application |User: 00000000-0000-0000-0000-000000000000 |Level: Error | ErrorInformation.LogError
at ErrorInformation.LogError()
at ErrorInformation..ctor(Exception exception, Uri requestUrl, Boolean logError)
at ErrorInformation..ctor(Exception exception, Uri requestUrl)
at MainApplication.Application_Error(Object sender, EventArgs eventArguments)
at EventHandler.Invoke(Object sender, EventArgs e)
at HttpApplication.RaiseOnError()
at HttpApplication.RecordError(Exception error)
at ApplicationStepManager.ResumeSteps(Exception error)
at HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
at HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
at HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
at ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)
>MSCRM Error Report:
--------------------------------------------------------------------------------------------------------
Error: Exceção do tipo 'System.Web.HttpUnhandledException' foi acionada.
Error Message: A chave especificada não tem um tamanho válido para este algoritmo.
Error Details: Exceção do tipo 'System.Web.HttpUnhandledException' foi acionada.
Source File: Not available
Line Number: Not available
Request URL:
http://localhost:5555/Organizacao/Tools/PersonalSettings/cmds/cmd_update.aspx
Stack Trace Info: [CryptographicException: A chave especificada não tem um tamanho válido para este algoritmo.]
em System.Security.Cryptography.TripleDES.set_Key(Byte[] value)
em Microsoft.Crm.Encryptor.Encrypt(String plaintext)
em Microsoft.Crm.ObjectModel.UserSettingsServiceInternal`1.MaintainEmailSettings(IBusinessEntity usersettings, ExecutionContext context)
em Microsoft.Crm.ObjectModel.UserSettingsServiceInternal`1.Update(IBusinessEntity usersettings, ExecutionContext context)
em Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.UpdateUserSettings(Guid userId, UserSettings settings, ExecutionContext context)
[TargetInvocationException: Uma exceção foi acionada pelo destino de uma chamada.]
em Microsoft.Crm.Application.Utility.Util.RaiseXMLError(Exception exception)
em Microsoft.Crm.Application.Pages.Tools.PersonalSettings.UpdateXmlAcceptor.ConfigurePage()
em Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
em System.Web.UI.Control.PreRenderRecursiveInternal()
em System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
[HttpUnhandledException: Exceção do tipo 'System.Web.HttpUnhandledException' foi acionada.]
em System.Web.UI.Page.HandleError(Exception e)
em System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
em System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
em System.Web.UI.Page.ProcessRequest()
em System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
em System.Web.UI.Page.ProcessRequest(HttpContext context)
em ASP.revendaesys_tools_personalsettings_cmds_cmd_update_aspx.ProcessRequest(HttpContext context)
em System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
em System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Alguém saberia me dizer alguma forma de resolver tal problema.
Agradecido desde já.
Abraços.
Eduardo Santos
