I would like to be able to track which emails have been opened and which bounced back when forewarding from CRM.
Is this possible?
Guido
Hi Guido,
By default that behavior isn't supported but you can use third party tools for that job, take a look is some examples:
Hope this helps. If my response answered your question, please vote as helpful.
Pedro Azevedo Crm Specialist 4.0\2011