Can not create alternative name Web portal URL RRS feed

  • Question

  • Dear All

      I would like your support, I try to setup SQL 2016 reporting service to provide our report to customer via internet, but from access via internal network, I can access both IP and Server name ( I enable https ), but when I try access from internet by it not working , it show error HTTP Error 503. The service is unavailable. but I try to add host file with public IP math to full server name, it can access from internet !!!, can some one tell me how to fix these issue, 

    Thank you for your support

    Best Regard 


    Wednesday, November 13, 2019 9:12 AM

All replies

  • Hi Densei27,

    We could not change this name easily.

    The RS url server name is automatically set to the hosting machine name.

    What we could try is to set a IP address and URL resolution for it. We need to set it in DNS server.

    You could check the tutorial here:To configure a URL for the Report Server Web service


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    Thursday, November 14, 2019 6:44 AM