Sharepoint Alerts are not triggering for some libraries and for some users RRS feed

  • Question

  • We have MOSS 2007.We have a sub site which does not inherit parent permissions, and a doc library in that subsite which also does not inherit parent permission. Alerts are not triggering from that library. We have other Alerts working perfectly from other lists and libraries from the same site.We get the Alert subscription mesage but not the item alerts. When we created the Alerts we used to get it but at some point it just stopped for some users.

    Thank  you for your help.


    Wednesday, March 31, 2010 9:01 PM


All replies

  • Mariaan,

      Don't think that inheriting or not inheriting permissions has some thing to do with the alerts configuration.

    Just do few steps at your server side to resolve the issue :


    Regards, Aj ( MCTS
    Thursday, April 1, 2010 10:38 AM
  • Hi,


    The initial alert is not security trimmed. So irrespective of whether the user has privileges on the list or not, the initial alert will be sent.  If the user is not getting alert for any changes, then check whether the user has Read permission on the list.


    Check whether the time on the servers in the farm are consistent.  If not, make their time sync with the domain time server using the Net Time command, check the effect.


    Use site administrator to receive alert, what is the result.


    Open a command window, go to the BIN folder and run the following command, please let me know the result:


    stsadm -o getproperty -pn alerts-enabled -url http://sitename


    stsadm -o getproperty -pn job-immediate-alert -url http://sitename


    Open the Central Administration page, click “Operations” -“Timer Job Status”, make sure that the following two jobs are showing “success” and 100%:


    Change Log & Immediate Alerts.


    For more information about how to troubleshoot e-mail alert in SharePoint, please refer to the following article:

    Troubleshooting Alerts


    Hope this helps.


    Rock Wang

    Rock Wang– MSFT
    Friday, April 2, 2010 8:01 AM