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SharePoint Online custom alert emails RRS feed

  • Question

  • How can I change the alert email that SharePoint online (part of Office 365) send out.  I've seen alot of reference to AlertTemplate.xml but that is if you have SP installed on a local server.

    I would like to add the check in comments to the alert email.

    Thursday, December 6, 2012 12:58 AM

Answers

  • Hi Scott,

    The Alerttemplates.xml file is located at: Local_Drive\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\Template\XML directory on On-Premise SharePoint local server, so we can customize the alert template file on local server with server administration permission per this article.

    But in Office365 SharePoint Online, if you wan to customize the alert template you need to customize the Alerttemplates.xml under 14 folder on Online server, but it is not permitted, check this article you also have seen.

    You can also post this question related SharePoint Online in dedicated Office365 SharePoint Online forum, you can get a better assistance there,

    http://community.office365.com/en-us/forums/151/categories.aspx

    Thanks


    Daniel Yang
    TechNet Community Support

    Friday, December 7, 2012 4:18 AM
    Moderator

All replies

  • Hi Scott,

    The Alerttemplates.xml file is located at: Local_Drive\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\Template\XML directory on On-Premise SharePoint local server, so we can customize the alert template file on local server with server administration permission per this article.

    But in Office365 SharePoint Online, if you wan to customize the alert template you need to customize the Alerttemplates.xml under 14 folder on Online server, but it is not permitted, check this article you also have seen.

    You can also post this question related SharePoint Online in dedicated Office365 SharePoint Online forum, you can get a better assistance there,

    http://community.office365.com/en-us/forums/151/categories.aspx

    Thanks


    Daniel Yang
    TechNet Community Support

    Friday, December 7, 2012 4:18 AM
    Moderator
  • usless......
    • Proposed as answer by Cloud-Guy Friday, February 27, 2015 5:13 AM
    Thursday, December 18, 2014 3:20 PM
  • Hi, you can try Virto Office 365 Alerts Add-in - it allows you to create and manage email templates, use any conditions and track old and new values of the changed field in a library or in a list. 10 Alerts are free, although free licenses includes some ads.
    Tuesday, January 26, 2016 5:38 PM