I have a MS Word VSTO Addin totally working except for one small and strange situation. When installed on a Win XP, Office 2010 configuration, the ICONS for my ribbon controls are not appearing (but all my controls work just fine), and it appears that
the "getImage" method is not being called to load the images thru the Office.IRibbonExtensibility interface. There are no visible exceptions or other error messages. I inserted debug statements in the getImage method, and they come out on the configurations
below, but not on this configuration. Do I need showImage in my XML, and if so, why does it work just fine in the other configurations??
What is unique about Office 2010 on Win XP that might be causing this to occur. I am at a loss so any assistance is greatly appreciated.
The ICONS do appear just fine for the following configurations with the exact same install package (using InstallShield):
WIN XP, Office 2007
WIN 7, Office 2010
WIN 7, Office 2007
Sorry, I don't have Visual Studio loaded on Win XP, so my debugging capability is limited.
This is an example of some of my ribbon controls XML used.