How to get InCallQuality message with Lync SDN 2.1 RRS feed

  • Question

  • Hi all,

    We are working on the Lync SDN 2.1 for the new feature of In-call Quality Reporting but have not been able to get the <InCallQuality> message yet. Following is what we have done so far:


    1. Update the Lync SDN dialog listener and SDN manager to 2.1.1
    2. installed latest preview Lync client – Skype for Business
    3. manually configuring the Lync client with a configuration file – following the instruction of https://msdn.microsoft.com/en-us/library/office/dn785224.aspx (We have tried to configuration file name with “ocapi_test.config” and “ocapi_test.config.xml”)


    We can get all other call reporting messages from the SDN manager, for example <Start>, <End>, <QualityUpdate> etc, but the <InCallQuality> message.


    Anyone have be able to get the <InCallQuality> message with SDN 2.1 successfully? It is greatly appreciated if you could point out what we have missed out.

    Sunday, March 29, 2015 8:43 PM