none
InfoPath cannot load the view. The view may have been modifed to contain unsupported HTML such as frames.

    Question

  • Hi,

    I'm running InfoPath 2013 Designer and I'm experiencing a very annoying bug. Whenever I try to open a Infopath file I get the error, "InfoPath cannot load the view. The view may have been modifed to contain unsupported HTML such as frames." Sometimes it opens without a problem but most the time I get this error message. The strange thing is that I can create a new form without any frames, save it and then when I go to open it have the same problem. I've tried reinstalling InfoPath but it didn't help.

    Please help!!!

    Thanks in Advance,

    Mark Elliott

    Windows 7 Home Premium 64 bit; Internet Explorer 11; Office 2013 Pro

    Monday, April 28, 2014 10:35 PM

Answers

  • Hi Elliyeti,

    According to your description, my understanding is that the error occurred when opening the form in InfoPath.

    This issue may be due to the original form is corrupted, you can also try the steps below of the original form for troubleshooting:

    1. Renaming the .XSN to .CAB.
    2. Expanding the .CAB file and hacking either the individual xsl views and/or the manifest.xsf to remove the offending view(s).
    3. Repacking the CAB file and renaming back to .XSN.

    Best regards.

    Thanks


    Victoria Xia
    TechNet Community Support

    Wednesday, April 30, 2014 1:46 AM
    Moderator
  • I eventually has to take drastic action and I started afresh, reinstalling Windows 7, Office and InfoPath. It now works without a problem. I know this isn't a great solution but I had run out of time to solve the problem by other means.

    Learning SharePoint

    Wednesday, June 04, 2014 10:38 PM

All replies

  • Hi Elliyeti,

    According to your description, my understanding is that the error occurred when opening the form in InfoPath.

    This issue may be due to the original form is corrupted, you can also try the steps below of the original form for troubleshooting:

    1. Renaming the .XSN to .CAB.
    2. Expanding the .CAB file and hacking either the individual xsl views and/or the manifest.xsf to remove the offending view(s).
    3. Repacking the CAB file and renaming back to .XSN.

    Best regards.

    Thanks


    Victoria Xia
    TechNet Community Support

    Wednesday, April 30, 2014 1:46 AM
    Moderator
  • Hello, I just wanted to chime in. We have the same problem in our environment. We have narrowed it down to a Microsoft update, but are not sure which one, since 30 - 40 were pushed at the same time. We are in the process of troubleshooting and will be happy to update this thread when we know more. Thanks!
    Thursday, May 29, 2014 9:51 PM
  • I eventually has to take drastic action and I started afresh, reinstalling Windows 7, Office and InfoPath. It now works without a problem. I know this isn't a great solution but I had run out of time to solve the problem by other means.

    Learning SharePoint

    Wednesday, June 04, 2014 10:38 PM
  • How does unsupported HTML get in the form if you only use infopath tools to create it?

    I am having the same problem, however, if I keep trying to open it, I might get that error 7-15 times and then on the 16th try, it will open, (so much for the definition of insanity).

    It happens anytime I switch between any of the three views.  Deleting the view means starting the whole form over and I can speak with experience in saying it's going to happen with the new one as well so deleting views isn't an option.
    • Edited by jenwearing Monday, June 09, 2014 8:26 PM
    Monday, June 09, 2014 8:10 PM
  • Hello... were you able to figure out which MS update caused the issue? I'm getting this error when using InfoPath 2013 but not when using 2010. In a new laptop with latest update does not works. Old laptop with 2010 and no latest updates worked perfect.

    Thank you!

    Tuesday, July 15, 2014 8:20 PM
  • I'm getting the same exact thing. Design a new 2013 form - add a couple of tables and save then try to open it in design mode again. A standard install with no third party tool (we even run security essentials).

    Ridiculous.

    Thursday, August 07, 2014 4:14 AM
  • I'm getting the same exact thing now too. I'm using InfoPath Designer for SharePoint 2010 forms and both InfoPath Designer 2013 and 2010 are giving the same error message when opening form templates. This is a new Windows 7 build on a new laptop, so the bad Update theory makes sense. My old laptop works just fine, but I'm sure it's a few patches behind. Please let us know if anyone finds the culprit here.
    Wednesday, September 03, 2014 6:48 PM
  • This post has not been answered.  I have created the forms with infopath 2013 and then saved them.  The form will then not open with the above reported error.  Why will infopath not design a form created by infopth?
    Wednesday, November 05, 2014 6:49 PM
  • Has anybody figured this out? I have the same problem.  InfoPath 2013 will not open any files from one computer which all work from another computer with the same version of InfoPath so this basically rules out file corruption. (The files are in a network share).  Both computer have InfoPath 2013. If I reboot the computer in question it will sometimes work then goes back to the error. 

    The only difference between this computer an all the others is that this one has a bunch of Office 2010 updates since it has SharePoint 2010 designer installed, (not office).  I did try to uninstall the updates but the problem has not been resolved.  This is the second time this happens.  Last time I had to completely remove Office 2013 & SharePoint designer then used the Windows rollback feature and finally reinstall office 2013.  Everything worked great until I installed SharePoint 2010 designer then after a few updates the problem resurfaced.

    This is really annoying, I cant believe its not happening to more people.


    Ben

    ** Update **

    The problem went away although I am not 100% sure why. I decided to provide additional information in case someone has the same issue.  I deleted the Digital Certificate that I had previously requested from our domain server. Now suddenly everything is working. Like I said before, I'm not sure if this was the cause/fix but if you are having the same problem perhaps you can try the same thing and provide some feedback to possibly help others.

    I would like to thanks anyone who spent time on this.

    **Update**

    The problem came back. At this point I suspect either an update or something with Visual Studios 2012. My forms are heavy on custom code so I must be doing something wrong. I doubt it was an update since it would be happening to more people

     Again, I am able to open the same file from another computer with the only difference being that the other PC does not have Visual Studio 2012

    • Edited by BenHuerta Friday, January 02, 2015 10:39 PM
    Wednesday, December 17, 2014 1:27 PM
  • Bonjour,

    Voir les bonnes pratiques de DEV Sharepoint

    -----------------

    Merci

    Wednesday, December 17, 2014 1:49 PM
  • It's kind of extreme case for me. Today I installed visual  studio 2012 on my laptop because I try to write some code for the form, and I can't open any of the form template file any more. I even tried to create a blank form, save it, then close it, and reopen, boom, this error appears...

    Now super frustrated as nothing can be done to fix it, probably have to re-install system...

    Friday, February 06, 2015 11:39 PM
  • Same issues here with both InfoPath 2010 and 2013.  The common thread I've found is that this happens after IE 11 is installed.  What is annoying me the most is that I have one machine with IE 11 that I cannot recreate the problem on at all.  All other machines I've tried will sporadically fail to open the form in Design.  I'm creating blank forms from the Blank Form template and not modifying or adding anything and the error occurs over half of the time when I try to design the saved blank form. 

    Thursday, March 19, 2015 3:17 PM
  • Why is Microsoft not responding these posts?  I also have spent the last month dealing with this problem and have gotten no where.  The error appears intermittently with all forms I have created.  I never had this error on my old laptop but now am getting it all the time on the new one.  Same operation system and Microsoft Office version 201o as before but this laptop has IE11.  It should be a problem as all my forms are set to use InfoPath Filler, not the browser.  This is obviously a defect.

    Also telling us to start unpacking system files seems a ridiculous solution for people who are not developers.  I could see if I had customized my forms but I am doing everything through the application.

    • Edited by sandyol Tuesday, July 07, 2015 4:56 PM
    Tuesday, July 07, 2015 4:53 PM