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Author refiner search with user login name getting no results found RRS feed

  • Question

  • Hi,

    We are getting ‘Nothing here matches your search’ message
    even if we have records. By clicking on user name in Author refiner getting
    results, but enter same user name in author refiner search text box getting ‘Nothing
    here matches your search’ message.

    When I look at the URL (after using the "enter a
    name" feature) it looks very long and ugly? Does it look correct to you

    http:///sitecollectionurl/search/Pages/results.aspx?k=Live%20Document%20Editing%20v2#Default=%7B%22k%22%3A%22Live%20Document%20Editing%20v2%22%2C%22r%22%3A%5B%7B%22n%22%3A%22DisplayAuthor%22%2C%22t%22%3A%5B%22%5C%22%C7%82%C7%827372696b616e7468%5C%22%22%2C%22equals(%5C%22srikanth%5C%22)%22%5D%2C%22o%22%3A%22and%22%2C%22k%22%3Afalse%2C%22m%22%3Anull%7D%5D%7D


    Thursday, January 12, 2017 7:37 AM

All replies

  • Hi Tadivaka,

    I have done a test in my SharePoint 2013 with the latest cu and I can reproduce your issue.

    I suggest you click the name in the author list instead of typing name in the “Enter a name”.

    If we click the name in the author list, we can have the desired output in the search results.

    Best Regards,

    Lisa Chen


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Friday, January 13, 2017 10:04 AM
    Moderator
  • Hi Tadivaka,

    Is there anything update?

    Please remember to mark the reply as an answer if it helps.

    Have a nice day!

    Best Regards,

    Lisa Chen


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Tuesday, January 31, 2017 8:18 AM
    Moderator

  • The problem is, in our used library there are too many authors to get displayed in the refiners-list. Most of our users want to filter by authors first.

    Any fixes for this issue ? 

    Tuesday, February 28, 2017 2:13 PM
  • Issue is not yet fixed, we suppose it is Microsoft product bug. I have verified in other SP 2013 environments, getting same issue. so as a temporary solution, we hidden the author refiner search text box.

    For filtering we are using  Author list refiner instead of using author refiner search text box.

    Tuesday, March 14, 2017 9:37 AM