Skype for Business Server 2016 and SharePoint 2013 Presence Missing RRS feed

  • Question

  • Hi guys

    As per the title, can't get Skype for Business 2016 Presence working in SharePoint 2013. The Icons are there but appear dimmed/greyed out. Both on premise installs. Firstly, not sure if it's actually compatible but should be right? 

    I've checked the basics:

    • Skype for Business Client Running and logged in
    • Tried to add SharePoint site to Trusted and Local Intranet. Disabled Protected Mode.
    • Checked Add-ons, NameCtrl Class is Enabled and Skype for Business Browser Helper.
    • SharePoint site is running with Standard MasterPage (Seattle)
    • Web Application setting for Enable additional actions and Online Status for members is Enabled.

    The one thing which is different from other implementations is the fact that SharePoint site and Skype domains are different. SharePoint is : and the username for Skype is

    I have set-up in the SharePoint user profile the in the SIP and Proxy Property to no avail. Does that have to be setup in Active Directory or is it OK to set it up in the SharePoint User Profile (just for testing purposes anyways. If it is the fix, I will update AD).

    What else can I try?

    Was there something I need to do on the SharePoint server or the Skype Server to get it working?

    Urgent help needed. Tx

    • Edited by KiwiFox Tuesday, March 15, 2016 8:11 AM Expanded
    Tuesday, March 15, 2016 8:07 AM


All replies

  • Actually. Seems with all my fiddling it started working. I'll keep the post for anyone else to see the things I tried to fix it.
    Tuesday, March 15, 2016 8:36 AM
  • Hi KiwiFox,

    Thanks for your sharing! It will be beneficial to others in this forum who meet the same issue in the future.

    Best Regards,


    TechNet Community Support
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    Thursday, March 17, 2016 2:02 AM