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ActiveSync and Personal Contact Groups for Mobile (incl Windows Phone) RRS feed

  • Question

  • Hello,

    As more MDM's (including BES10, Airwatch, native Windows Phone etc - besides Good For Enterprise) are moving towards EAS for enterprise e-mail sync, and I myself have 2 devices which have forced me to use EAS, I noticed that the various personal contact groups that I've created in Outlook are no longer available from these devices. Only on my BES 7 blackberry torch can I still find the personal distribution lists a.k.a. contact groups (not from GAL, but created in outlook) to appear, probably since it doesn't use EAS.Is there a way to enable syncing personal distribution lists? It seems to be a real productivity killer to not have this ability and to try and remember the group's members or select them especially for larger lists each time.

    Thank you

    Wednesday, August 13, 2014 7:49 PM

Answers

  • Yeah, that doesn't matter - the link just simply states "Contact Groups are not supported in Exchange ActiveSync (EAS)."   The ActiveSync protocol is the same both on prem and in hosted scenarios.

    Currently it is not supported by the ActiveSync protocol and I don't know if it is ever planned to be supported. Distribution groups using GAL is supported since is still a single email address.

    Thursday, August 14, 2014 7:31 PM

All replies

  • Unfortunately contact groups are not supported by Exchange ActiveSync:

    http://support.microsoft.com/kb/2811596/en-us

    Thursday, August 14, 2014 1:06 AM
  • Thanks for the reply (although the link you provided is referencing using Outlook 2013 for Outlook.com type hosted accounts). My situation is Outlook in an on-prem enterprise Exchange environment but with mobile devices that connect to exchange via EAS.

    If the response is still the same, then my follow up question is - why not? And what is the alternative to "contact groups" in the EAS world?

    Thursday, August 14, 2014 7:00 PM
  • Yeah, that doesn't matter - the link just simply states "Contact Groups are not supported in Exchange ActiveSync (EAS)."   The ActiveSync protocol is the same both on prem and in hosted scenarios.

    Currently it is not supported by the ActiveSync protocol and I don't know if it is ever planned to be supported. Distribution groups using GAL is supported since is still a single email address.

    Thursday, August 14, 2014 7:31 PM