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sharepoin Online - Lync presence is distorted RRS feed

  • Question

  • Hi

    I have migrated sites from SP 2010 to SP Online, and the lync presence is distorted as below, no idea why is this happening

    is there any other way in SP Online to get the lync presence?

    Thanks in advance

    Paru


    Paru

    Tuesday, May 23, 2017 12:06 PM

Answers

  • Hi Dennis

    Thanks i have upgraded to ie 11 still was getting the same thing

    But below article helped me to resolve the same :)

    https://social.technet.microsoft.com/wiki/contents/articles/18728.sharepoint-2013-how-to-show-user-presence-on-mouse-hover.aspx

    Thanks

    Paru


    Paru

    • Marked as answer by Paru Upreti Wednesday, June 7, 2017 6:39 AM
    Wednesday, June 7, 2017 6:39 AM

All replies

  • hi

    try to update ProxyAddress AD attribute as presented in this MS doc

    https://support.microsoft.com/en-us/help/2813701/lync-presence-is-unavailable-or-missing-in-sharepoint-sites


    Romeo Donca, Orange Romania (MCSE, MCITP, CCNA) Please Mark As Answer if my post solves your problem or Vote As Helpful if the post has been helpful for you.

    Tuesday, May 23, 2017 8:32 PM
  • Hii

    Thanks for the reply

    But my issue is different, please see below image, the SP Online view should also be same as SP 2010, but the image of the the little square is getting distorted totally, how can we rectify that?

    Please let me know


    Paru

    Thursday, May 25, 2017 12:34 PM
  • Hi Paru,

    Please using IE F12 developer tools to check the HTML code.

    Check whether the CSS class "ms-spimn-imgSize-10x10" works or not.

    More information:

    http://www.c-sharpcorner.com/code/1466/displaying-the-lync-presence-icon-on-sharepoint-onlineoffic.aspx

    Best Regards,

    Dennis


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Monday, May 29, 2017 10:10 AM
    Moderator
  • Hi Dennis

    Thanks for the reply, i don't see any class of this kind below is my code and screen shot, is there anything wrong in the code?

    in IE it doesn't seen to be fine, sometimes works okay in Mozilla firefox

    <p>
       <img width="100" height="100" unlockratio="false" src="/sites/110185/SiteCollectionImages/Marcel_Knoll.jpg" alt="Marcel Knoll" class="ms-rteImage-2 ms-rtePosition-1" style="width: 50px; height: 50px;"/>&#160;<strong>Coordination</strong> </p> 
    <p>
       <span>&#160;<a href="javascript:;" class="ms-imnlink"><img showofflinepawn="1" src="/_layouts/15/images/imnoff.png" alt="Offline" onload="IMNRC(&#39;marcel.knoll@bayer.com&#39;,    getElementById(&#39;SHMAK&#39;))" id="SHMAK" class="presenceIndicator" _moz_resizing="true"/></a> 
          <a href="http://connections.bayer.com/profiles/html/profileView.do?email=marcel.knoll@bayer.com">Marcel Knoll</a> </span></p> 
    <p>&#160;</p> 
    <p>
       <img width="100" height="100" unlockratio="false" src="/sites/110185/SiteCollectionImages/Marcel_Lindt.jpg" alt="Marcel Lindt" class="ms-rteImage-2 ms-rtePosition-1" style="width: 50px; height: 50px;"/>&#160;<strong>Content</strong> </p> 
    <p>
       <span>&#160;<a href="javascript:;" class="ms-imnlink"><img showofflinepawn="1" src="/_layouts/15/images/imnon.png" alt="Available" onload="IMNRC(&#39;marcel.lindt@bayer.com&#39;,    getElementById(&#39;GCQCT&#39;))" id="GCQCT" class="presenceIndicator"/></a> 
          <a href="http://connections.bayer.com/profiles/html/profileView.do?email=marcel.lindt@bayer.com">Marcel Lindt</a> </span></p>
    



    Paru

    Wednesday, May 31, 2017 6:38 AM
  • Hi Paru,

    I see you have use IE 8 in screenshot, Office 365(include SharePoint Online) is designed to work with Internet Explorer 11, we recommend that you upgrade to Internet Explorer 11, then check if it works.

    https://products.office.com/en-SG/office-system-requirements?CorrelationId=c5928d03-82c4-48f7-a81d-ac3ecf136078&ui=en-US&rs=en-US&ad=US#Browsers-section

    Best Regards,

    Dennis


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com


    Tuesday, June 6, 2017 8:42 AM
    Moderator
  • Hi Dennis

    Thanks i have upgraded to ie 11 still was getting the same thing

    But below article helped me to resolve the same :)

    https://social.technet.microsoft.com/wiki/contents/articles/18728.sharepoint-2013-how-to-show-user-presence-on-mouse-hover.aspx

    Thanks

    Paru


    Paru

    • Marked as answer by Paru Upreti Wednesday, June 7, 2017 6:39 AM
    Wednesday, June 7, 2017 6:39 AM
  • Hi Paru,

    Glad to hear that you solve this issue, thanks for sharing the article, it will help others who suck with the problem!

    Best Regards,

    Dennis


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Wednesday, June 7, 2017 7:54 AM
    Moderator