Work offline/online button is greyed out in outlook 2010


  • I have several clients in which the button is greyed although "cached mode" is selected in our exchange/client config. Any ideas why? button should be available to the users in order for them to work offline etc.



    Wednesday, September 29, 2010 4:18 PM


  • Hello Stefano,

    Thanks for posting. This is a forum for programmers. Your question is more an end-user level question, not a developer (programming) question. You're more likely to find people knowledgeable in this area on the Answers site:

    Microsoft Office Outlook:

    If you have any concern for this post, just feel free to follow up. Thanks for your understanding and have a nice day.

    Best regards,
    Bessie Zhao - MSFT
    MSDN Subscriber Support in Forum
    If you have any feedback of our support, please contact

    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    • Marked as answer by Bessie Zhao Thursday, October 07, 2010 9:00 AM
    Thursday, September 30, 2010 2:11 AM