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Is it possible to get presence data for an external contact using Skype For Business Online and UCWA?

    Question

  • I have a Skype for business Online solution and have been experimenting with getting presence information for contacts using UCWA

    I have successfully been able to get the presence of contacts by using the uri similar to below:

    ucwa / oauth / v1 / applications / 101 / people / contact @ org. com / presence


    This has worked perfectly for user contacts within the same organisation. However, trying to get presence of contacts outside of the organisation has always resulted in a response as below:
    "availability":"None","deviceType":"Unknown"


    A 'federation' exists between the organisations of the contacts that I'm testing with so they can happily communicate with each other and see the status/presence through the SFB client, but UCWA doesn't seem to want to provide the same info.

    Does anyone know if I might be doing something wrong or if this is even possible? Thanks


    • Edited by RB17CA Thursday, April 11, 2019 8:27 AM
    Thursday, April 11, 2019 7:29 AM