Ucwa online users presence going back to old presence

Question

For UCWA online users, when we change presence for the user then sometimes user is going back to old presence quickly. For example if we change user presence from busy to away then first user goes to away then quickly comes back to busy. This issue is happening sometimes only and is reproducible in the SFB desktop client also. Is it known issue? Any solution for this from Microsoft? Please help me on this. Thanks

Answer 1

Hi,

 

Based on your description, this issue is more related with SFB development area, so I'll move this thread to the Microsoft Unified Communications Web API forum to get a better response.

Thanks for your understanding.

Kind regards,

Calvin Liu

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