Error 25004 installing SharePoint Designer 2013 (system error -2147217387)


  • Hi,

    While installing SharePoint Designer 2013 RTM without any preview installed I have this error :

    Error 25004. The product key you entered cannot be used on this machine. This is most
    likely due to previous Office 2013 trials being installed. (System error: -2147217387)

    My office version is 15.0.4615.1000

    I found the answer about removing an entry in the registry, but I don't have any with the specified prefix. In my case, I suppose that my Office version is to up to date for a designer rtm installation. So is there an updated version of SharePoint designer ?

    Thanks for any suggestion, I don't feel like unstalling Office.

    Jean Marie

    Jean Marie

    Saturday, June 28, 2014 7:54 PM


  • Finally, looking more closely at my installed programs i found Designed 2010. So I removed it! After reboot, Office 2013 asked again for activation. 

    Before activating Office, I installed SPD 2013 with success.

    So, my problem is resolved.

    Thanks for all answers.

    Jean Marie


    Jean Marie

    Sunday, July 06, 2014 8:55 PM

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