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Unstable Workflow 2010 RRS feed

  • Question

  • Hi,

    I got problem with my workflow. Anyone can troubleshoot via teamviewer?

    I have no idea why my workflow is unstable.

    Thank You.

    Friday, December 8, 2017 8:43 AM

All replies

  • what is the problem?

    Justin Liu Office Servers and Services MVP, MCSE
    Senior Software Engineer
    Please Vote and Mark as Answer if it helps you.

    Friday, December 8, 2017 9:35 AM
  • Hi Ameenah- please post your workflow so we can assist you. Any errors in the logs?

    cameron rautmann

    Friday, December 8, 2017 3:14 PM
  • Hi,

    I want to update Document Name based on Lookup field/column in Document Properties selected by User.

    My List of Document Library as below:

    My Workflow :

    Sometimes working and most of the time not working.

    The error is  The workflow could not update the item, possibly because one or more columns for the item require a different type of information

    FYI, I did change Set Field in Current Item Action to Update the Item Action. But still get error.
    Anyone can help ?

    Thank You.

    Monday, December 11, 2017 3:56 AM
  • I guess the field type doesn't match the value which you want to use to do the update.

    Justin Liu Office Servers and Services MVP, MCSE
    Senior Software Engineer
    Please Vote and Mark as Answer if it helps you.

    Monday, December 11, 2017 7:00 AM
  • The file type is Excel (.xls) . All the files are same type. I tried update the same file.For the 1st time is working,2nd time is not working.Then, I tried for the 3rd time and its working. It's make me confusing. Anyone can help me? I have demo on this coming Friday.

    Thank You.

    Monday, December 11, 2017 8:33 AM
  • what I said is field type, also called column type.

    From the error message we can see the it failed when updating item.


    Justin Liu Office Servers and Services MVP, MCSE
    Senior Software Engineer
    Please Vote and Mark as Answer if it helps you.

    Tuesday, December 12, 2017 12:51 AM
  • Yes, I knew. But sometimes is working. Any solution to update the  Document Name based on Document Properties?

    Thank You.
    Wednesday, December 13, 2017 3:07 AM
  • Hi Ameenah,

    There can be serveral reasons for the cause of  unstable workflow:

    1. Multiple workflows instances are being initiated on the same site within a small amount of time.

    2. Performance stress of SharePoint farm environment.

    3. When Workflows take more time to Initiate the workflow on current item.

    You can try to change following configurations for workflow for narrowing down your issue:

    1. Increase Throttle Size.

    2. Increase Batch Size.

    3. Time Out.

    4. Workflow Timer Interval.

    5. AutoCleanUpDays.

    6. Increase Throttle Size.

    For more information about how to solve issue about unstable workflow, you can refer to below article:

    http://www.best-leaf.space/sharepoint-designer-workflow-unstable/ 

    In addition, you can try to remove "workflow variable" action and use "Set 'Name' to '[%Current Item:Insentif:Agency Code]'" directly.

    (For example, I have a test in my environment. The column AA and column BB are lookup columns)



    Best regards,

    Allen Bai


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com


    Thursday, December 14, 2017 10:48 AM
  • Hi Ameenah,

    How are things going? Have you solved your issue?

    If you think my suggestion is helpful, you could mark it as an answer. It will help others who meet the similar question in this forum.

    Best regards,

    Allen Bai


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Friday, December 22, 2017 6:23 AM