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Getting Append Comments in Workflow tasks to show in email.

    Question

  • Hello,

    I'm stuck on how to add the append comments into an email. So if the first line approver rejects the request he/she has to add a comment into why they rejected the request. How do I get it to include into the email to the initiator that their form got rejected?


    Reif, Christopher

    Thursday, December 31, 2015 2:22 AM

Answers

  • Hi Christopher, 

    unfortunately you can't capture comments in SP workflow...  after the task is saved comment field is empty, comments saved as versions and you can't access the info in versions in the workflow -  this article gives better explanation and solution using SPServices library 

    Another option is to use InfoPath form with action, the only issue you will lose Predecessors in your Task.

    Since I was not working with Tasks but regular SP List, I created extra field "HiddenComments" this field does not have Append Text option enabled, on form save Append Only Comments field is set to HiddenComments, the workflow emails HiddenComments field and changes appended to regular Comments.

    Hope this helps.

    Evgenia 

    • Marked as answer by c_reif1994 Friday, January 01, 2016 3:53 AM
    Thursday, December 31, 2015 4:18 PM

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