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Visual Studio 설치 오류 RRS feed

  • 질문

  • 다음 매개 변수와 일치하는 제품을 찾을 수 없습니다.

    channelId: VisualStudio.15.Release
    productId: Microsoft.VisualStudio.Product.Community

    라고 뜨면서 계속 설치를 못하고 있습니다. 관리자 계정으로 설치를 할려고 하고 있고요, 프로그램을 삭제를 할려고 해도 제어판으로 삭제를 할려고 하면 빈 창만 뜨면서 삭제가 안되고 있고, 인터넷에서 나오는 관리자 권한으로 명령 프롬프트 열어서 삭제하는 방법이랑 프로그램 파일 내에 있는 클린업 실행하는 방법을 썼는데도 삭제가 안되고 있습니다. 삭제를 해야 새로 설치가 가능할것 같은데 삭제도 안되고 설치도 안되는 상황입니다. 레지스트리 편집기로 삭제하라는 키는 존재하지 않아서 시도를 해보지 못했습니다. 어떻게 해야 할까요?

    아래는 로그 기록입니다. 

    2018-03-12T19:02:37 : Verbose : Visual Studio Installer (1.15.3242.223 : release) ["C:\\Program Files (x86)\\Microsoft Visual Studio\\Installer\\vs_installershell.exe"]
    2018-03-12T19:02:38 : Verbose : Creating VS Telemetry Survey
    2018-03-12T19:02:39 : Verbose : Starting ServiceHub Remote Settings client.
    2018-03-12T19:02:39 : Verbose : Received the application ready notification
    2018-03-12T19:02:39 : Verbose : Window showing
    2018-03-12T19:02:39 : Verbose : ProgressBarService listening to ipc channel: progress-bar
    2018-03-12T19:02:39 : Verbose : LoggerIpcRpcService listening to ipc channel: LoggerService
    2018-03-12T19:02:39 : Verbose : LoggerIpcRpcService listening to ipc channel: LoggerService
    2018-03-12T19:02:39 : Verbose : FeaturesIpcRpcService listening to ipc channel: FeaturesProxy
    2018-03-12T19:02:39 : Verbose : FeaturesIpcRpcService listening to ipc channel: FeaturesProxy
    2018-03-12T19:02:39 : Verbose : Telemetry Session ID: a592d007-8858-48bb-82e0-51d3cc6a762e
    2018-03-12T19:02:39 : Verbose : Service creation finished
    2018-03-12T19:02:39 : Verbose : FeedbackIpcRpcService listening to ipc channel: FeedbackProxy
    2018-03-12T19:02:40 : Error : Attempted connection to service 'RemoteSettingsClient': location is null
    2018-03-12T19:02:40 : Error : Remote Settings Ipc Service creation failed.
    error: [Error] Hub Controller process exited prematurely with exit code 3221225477. at Error: Hub Controller process exited prematurely with exit code 3221225477.
        at ControllerConnection.onControllerProcessExited (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:148:21)
        at ChildProcess.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:104:93)
        at Object.onceWrapper (events.js:318:30)
        at emitTwo (events.js:130:20)
        at ChildProcess.emit (events.js:213:7)
        at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12)
    From previous event:
        at defer (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:582:19)
        at Promise.then (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:828:20)
        at ControllerConnection.connectImpl (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:48:14)
        at Function.ControllerConnection.connect (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:31:27)
        at HubLookup.getLocationService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubLookup.js:19:80)
        at HubClient.requestServiceWithRetries (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:76:21)
        at HubClient.requestService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:63:21)
        at Object.startRemoteSettingsClient (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\remote-settings\service-hub\remote-settings-client.js:236:22)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\rpc-factory.js:40:41
        at <anonymous>
        at runMicrotasksCallback (internal/process/next_tick.js:121:5)
        at _combinedTickCallback (internal/process/next_tick.js:131:7)
        at process._tickCallback (internal/process/next_tick.js:180:9)
        at startup (bootstrap_node.js:167:16)
        at bootstrap_node.js:589:3
    2018-03-12T19:02:40 : Error : Failed to create VS Telemetry Survey [error: Hub Controller process exited prematurely with exit code 3221225477. at Error: Hub Controller process exited prematurely with exit code 3221225477.
        at ControllerConnection.onControllerProcessExited (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:148:21)
        at ChildProcess.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:104:93)
        at Object.onceWrapper (events.js:318:30)
        at emitTwo (events.js:130:20)
        at ChildProcess.emit (events.js:213:7)
        at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12)
    From previous event:
        at defer (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:582:19)
        at Promise.then (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:828:20)
        at ControllerConnection.connectImpl (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:48:14)
        at Function.ControllerConnection.connect (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:31:27)
        at HubLookup.getLocationService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubLookup.js:19:80)
        at HubClient.requestServiceWithRetries (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:76:21)
        at HubClient.requestService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:63:21)
        at Object.startRemoteSettingsClient (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\remote-settings\service-hub\remote-settings-client.js:236:22)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\rpc-factory.js:40:41
        at <anonymous>
        at runMicrotasksCallback (internal/process/next_tick.js:121:5)
        at _combinedTickCallback (internal/process/next_tick.js:131:7)
        at process._tickCallback (internal/process/next_tick.js:180:9)
        at startup (bootstrap_node.js:167:16)
        at bootstrap_node.js:589:3]
    2018-03-12T19:02:41 : Verbose : Window ready
    2018-03-12T19:02:41 : Verbose : Getting installed product summaries. [installerId: SetupEngine]
    2018-03-12T19:02:41 : Verbose : Starting the installed products provider service.
    2018-03-12T19:02:41 : Verbose : Starting the products provider service.
    2018-03-12T19:02:41 : Verbose : Getting product summaries. [installerId: SetupEngine]
    2018-03-12T19:02:41 : Verbose : Starting the installer service.
    2018-03-12T19:02:42 : Error : Attempted connection to service 'ProductsProvider': location is null
    2018-03-12T19:02:42 : Error : Failed to start the products provider service. error: Hub Controller process exited prematurely with exit code 3221225477. at Error: Hub Controller process exited prematurely with exit code 3221225477.
        at ControllerConnection.onControllerProcessExited (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:148:21)
        at ChildProcess.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:104:93)
        at Object.onceWrapper (events.js:318:30)
        at emitTwo (events.js:130:20)
        at ChildProcess.emit (events.js:213:7)
        at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12)
    From previous event:
        at defer (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:582:19)
        at Promise.then (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:828:20)
        at ControllerConnection.connectImpl (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:48:14)
        at Function.ControllerConnection.connect (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:31:27)
        at HubLookup.getLocationService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubLookup.js:19:80)
        at HubClient.requestServiceWithRetries (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:76:21)
        at HubClient.requestService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:63:21)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:198:19
        at Promise (<anonymous>)
        at Object.startProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:197:12)
        at SetupEngineAdapter.getProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:626:58)
        at SetupEngineAdapter.getInstalledProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:658:48)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:67:26
        at <anonymous>
    2018-03-12T19:02:42 : Error : Failed to start the installed products provider service. error: Hub Controller process exited prematurely with exit code 3221225477. at Error: Hub Controller process exited prematurely with exit code 3221225477.
        at ControllerConnection.onControllerProcessExited (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:148:21)
        at ChildProcess.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:104:93)
        at Object.onceWrapper (events.js:318:30)
        at emitTwo (events.js:130:20)
        at ChildProcess.emit (events.js:213:7)
        at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12)
    From previous event:
        at defer (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:582:19)
        at Promise.then (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:828:20)
        at ControllerConnection.connectImpl (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:48:14)
        at Function.ControllerConnection.connect (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:31:27)
        at HubLookup.getLocationService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubLookup.js:19:80)
        at HubClient.requestServiceWithRetries (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:76:21)
        at HubClient.requestService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:63:21)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:198:19
        at Promise (<anonymous>)
        at Object.startProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:197:12)
        at SetupEngineAdapter.getProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:626:58)
        at SetupEngineAdapter.getInstalledProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:658:48)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:67:26
        at <anonymous>
    2018-03-12T19:02:42 : Error : Failed to get product summaries. [installerId: SetupEngine, error: Hub Controller process exited prematurely with exit code 3221225477. at Error: Hub Controller process exited prematurely with exit code 3221225477.
        at ControllerConnection.onControllerProcessExited (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:148:21)
        at ChildProcess.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:104:93)
        at Object.onceWrapper (events.js:318:30)
        at emitTwo (events.js:130:20)
        at ChildProcess.emit (events.js:213:7)
        at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12)
    From previous event:
        at defer (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:582:19)
        at Promise.then (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:828:20)
        at ControllerConnection.connectImpl (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:48:14)
        at Function.ControllerConnection.connect (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:31:27)
        at HubLookup.getLocationService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubLookup.js:19:80)
        at HubClient.requestServiceWithRetries (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:76:21)
        at HubClient.requestService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:63:21)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:198:19
        at Promise (<anonymous>)
        at Object.startProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:197:12)
        at SetupEngineAdapter.getProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:626:58)
        at SetupEngineAdapter.getInstalledProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:658:48)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:67:26
        at <anonymous>]
    2018-03-12T19:02:42 : Error : Failed to get installed product summaries. [installerId: SetupEngine, error: Hub Controller process exited prematurely with exit code 3221225477. at Error: Hub Controller process exited prematurely with exit code 3221225477.
        at ControllerConnection.onControllerProcessExited (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:148:21)
        at ChildProcess.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:104:93)
        at Object.onceWrapper (events.js:318:30)
        at emitTwo (events.js:130:20)
        at ChildProcess.emit (events.js:213:7)
        at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12)
    From previous event:
        at defer (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:582:19)
        at Promise.then (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:828:20)
        at ControllerConnection.connectImpl (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:48:14)
        at Function.ControllerConnection.connect (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:31:27)
        at HubLookup.getLocationService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubLookup.js:19:80)
        at HubClient.requestServiceWithRetries (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:76:21)
        at HubClient.requestService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:63:21)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:198:19
        at Promise (<anonymous>)
        at Object.startProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:197:12)
        at SetupEngineAdapter.getProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:626:58)
        at SetupEngineAdapter.getInstalledProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:658:48)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:67:26
        at <anonymous>]
    2018-03-12T19:02:42 : Error : Attempted connection to service 'Installer': location is null
    2018-03-12T19:02:42 : Error : Failed to start the installer service. error: Hub Controller process exited prematurely with exit code 3221225477. at Error: Hub Controller process exited prematurely with exit code 3221225477.
        at ControllerConnection.onControllerProcessExited (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:148:21)
        at ChildProcess.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:104:93)
        at Object.onceWrapper (events.js:318:30)
        at emitTwo (events.js:130:20)
        at ChildProcess.emit (events.js:213:7)
        at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12)
    From previous event:
        at defer (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:582:19)
        at Promise.then (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:828:20)
        at ControllerConnection.connectImpl (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:48:14)
        at Function.ControllerConnection.connect (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:31:27)
        at HubLookup.getLocationService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubLookup.js:19:80)
        at HubClient.requestServiceWithRetries (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:76:21)
        at HubClient.requestService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:63:21)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\Installer.js:531:19
        at Promise (<anonymous>)
        at Object.startInstaller (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\Installer.js:530:12)
        at SetupEngineAdapter.getInstaller (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:694:51)
        at SetupEngineAdapter.isElevated (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:597:21)
        at InstallerTelemetryDecorator.isElevated (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\InstallerTelemetryDecorator.js:555:36)
        at InstallerService.isElevatedRequest (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\Installer\InstallerService.js:384:25)
        at emitTwo (events.js:125:13)
        at EventEmitter.emit (events.js:213:7)
        at WebContents.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\electron.asar\browser\api\web-contents.js:266:13)
        at emitTwo (events.js:125:13)
        at WebContents.emit (events.js:213:7)
    2018-03-12T19:02:59 : Verbose : Starting the installed products provider service.
    2018-03-12T19:03:00 : Verbose : Starting the products provider service.
    2018-03-12T19:03:00 : Error : Attempted connection to service 'ProductsProvider': location is null
    2018-03-12T19:03:00 : Error : Failed to start the products provider service. error: Hub Controller process exited prematurely with exit code 3221225477. at Error: Hub Controller process exited prematurely with exit code 3221225477.
        at ControllerConnection.onControllerProcessExited (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:148:21)
        at ChildProcess.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:104:93)
        at Object.onceWrapper (events.js:318:30)
        at emitTwo (events.js:130:20)
        at ChildProcess.emit (events.js:213:7)
        at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12)
    From previous event:
        at defer (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:582:19)
        at Promise.then (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:828:20)
        at ControllerConnection.connectImpl (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:48:14)
        at Function.ControllerConnection.connect (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:31:27)
        at HubLookup.getLocationService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubLookup.js:19:80)
        at HubClient.requestServiceWithRetries (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:76:21)
        at HubClient.requestService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:63:21)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:198:19
        at Promise (<anonymous>)
        at Object.startProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:197:12)
        at SetupEngineAdapter.getProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:626:58)
        at SetupEngineAdapter.getInstalledProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:658:48)
        at SetupEngineAdapter.getInstalledProductLogs (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:97:21)
        at FeedbackManager.getProductLogs (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManager.js:306:54)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManager.js:61:19
        at Promise (<anonymous>)
        at FeedbackManager.openFeedbackClient (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManager.js:56:16)
        at EventEmitter.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManagerFactory.js:17:29)
        at emitMany (events.js:146:13)
        at EventEmitter.emit (events.js:223:7)
        at WebContents.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\electron.asar\browser\api\web-contents.js:266:13)
        at emitTwo (events.js:125:13)
        at WebContents.emit (events.js:213:7)
    2018-03-12T19:03:00 : Error : Failed to start the installed products provider service. error: Hub Controller process exited prematurely with exit code 3221225477. at Error: Hub Controller process exited prematurely with exit code 3221225477.
        at ControllerConnection.onControllerProcessExited (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:148:21)
        at ChildProcess.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:104:93)
        at Object.onceWrapper (events.js:318:30)
        at emitTwo (events.js:130:20)
        at ChildProcess.emit (events.js:213:7)
        at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12)
    From previous event:
        at defer (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:582:19)
        at Promise.then (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:828:20)
        at ControllerConnection.connectImpl (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:48:14)
        at Function.ControllerConnection.connect (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:31:27)
        at HubLookup.getLocationService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubLookup.js:19:80)
        at HubClient.requestServiceWithRetries (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:76:21)
        at HubClient.requestService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:63:21)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:198:19
        at Promise (<anonymous>)
        at Object.startProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:197:12)
        at SetupEngineAdapter.getProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:626:58)
        at SetupEngineAdapter.getInstalledProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:658:48)
        at SetupEngineAdapter.getInstalledProductLogs (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:97:21)
        at FeedbackManager.getProductLogs (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManager.js:306:54)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManager.js:61:19
        at Promise (<anonymous>)
        at FeedbackManager.openFeedbackClient (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManager.js:56:16)
        at EventEmitter.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManagerFactory.js:17:29)
        at emitMany (events.js:146:13)
        at EventEmitter.emit (events.js:223:7)
        at WebContents.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\electron.asar\browser\api\web-contents.js:266:13)
        at emitTwo (events.js:125:13)
        at WebContents.emit (events.js:213:7)
    2018-03-12T19:03:00 : Error : Failed to get installed product logs. [error: Hub Controller process exited prematurely with exit code 3221225477. at Error: Hub Controller process exited prematurely with exit code 3221225477.
        at ControllerConnection.onControllerProcessExited (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:148:21)
        at ChildProcess.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:104:93)
        at Object.onceWrapper (events.js:318:30)
        at emitTwo (events.js:130:20)
        at ChildProcess.emit (events.js:213:7)
        at Process.ChildProcess._handle.onexit (internal/child_process.js:200:12)
    From previous event:
        at defer (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:582:19)
        at Promise.then (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\q\q.js:828:20)
        at ControllerConnection.connectImpl (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:48:14)
        at Function.ControllerConnection.connect (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\controllerConnection.js:31:27)
        at HubLookup.getLocationService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubLookup.js:19:80)
        at HubClient.requestServiceWithRetries (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:76:21)
        at HubClient.requestService (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\node_modules\microsoft-servicehub\hubClient.js:63:21)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:198:19
        at Promise (<anonymous>)
        at Object.startProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\SetupEngine\ProductsProvider.js:197:12)
        at SetupEngineAdapter.getProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:626:58)
        at SetupEngineAdapter.getInstalledProductsProvider (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:658:48)
        at SetupEngineAdapter.getInstalledProductLogs (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\lib\Installer\Adapters\SetupEngineAdapter.js:97:21)
        at FeedbackManager.getProductLogs (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManager.js:306:54)
        at C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManager.js:61:19
        at Promise (<anonymous>)
        at FeedbackManager.openFeedbackClient (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManager.js:56:16)
        at EventEmitter.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\app\main\FeedbackManagerFactory.js:17:29)
        at emitMany (events.js:146:13)
        at EventEmitter.emit (events.js:223:7)
        at WebContents.<anonymous> (C:\Program Files (x86)\Microsoft Visual Studio\Installer\resources\electron.asar\browser\api\web-contents.js:266:13)
        at emitTwo (events.js:125:13)
        at WebContents.emit (events.js:213:7)]

    • 편집됨 배달황제 2018년 3월 12일 월요일 오전 10:24
    2018년 3월 12일 월요일 오전 10:22

모든 응답

  • 안녕하세요,

    명령 프롬프트를 이용하여 제거하는 방법이 실행되지 않는 경우 아래와 같이 Microsoft Visual Studio 폴더에서 수동으로 Installer 폴더를 제거해보신 후 이후 과정까지 진행해보시기 바랍니다.

    InstallCleanup.exe -full

    If not, please manually delete the "%programfiles(x86)%\Microsoft Visual Studio\Installer” folder
    Relaunch the newly downloaded vs_enterprise.exe (or vs_professional.exe or vs_community.exe…)
    Allow the first step to install the installer
    Once the installer comes up and you can see workload choices (.net desktop and the like), close it
    Go launch the same InstallCleanup.exe to clean up old build of VS
    Then relaunch vs_enterprise.exe and install VS

    2018년 3월 12일 월요일 오후 11:53
    중재자