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Visual Studio Community 2017 라이선스 인증 관련해서 질문 드립니다. RRS feed

  • 질문

  • 시험판 소프트웨어 라이선스가 만료되어 로그인을 하고 업데이트된 라이선스 확인을 하였으나

    '라이선스를 다운로드하지 못했습니다. 네트워크 연결 상태나 프록시 설정을 확인하세요.' 라는 문구만 뜨고 라이선스 업데이트가 되질 않습니다.

    혼자 해결을 하려고

    https://support.microsoft.com/ko-kr/help/3084568/can-t-download-updates-from-windows-update-from-behind-a-firewall-or-p

    위 글이나

    https://social.msdn.microsoft.com/Forums/vstudio/en-US/e7eaee58-6bc1-40a7-a898-217f8dd6d098/visual-studio-2015-community-?forum=vsko

    위 글에서 설명한 방법을 시도해 보았으나 해결이 되지 않았습니다.

    이 문제에 대한 해답을 아시는 분 답변 부탁 드립니다.

    2018년 5월 19일 토요일 오후 5:52

답변

  • 안녕하세요,

    다음 내용을 참고하여 주시기 바랍니다.

    "According to the error message “we could not download a license. please check your connection or proxy”, it looks like the VS cannot download a license due to the network connection or proxy settings. Please see the following steps:

    1. Check whether you’re behind a proxy server: If you're not sure, ask your administrator. If you're behind a proxy server, you may have to change the proxy settings for Windows HTTP clients.

    2. Check whether you're behind a firewall: please disable the firewall, or configure firewall to enable access the common Microsoft websites.

    3. Update IE to IE11 and set IE 11 as default browser, then clean up the history data

    4. Create a new Microsoft account to sign in: please navigate to https://account.microsoft.com/about and create a new account then use it to sign in VS, if this issue still occurs, that means it not related with the account.

    5. Please run the VS with the safe mode, and see if this issue happen or not. Please open an administrative CMD window and navigate to C:\Program Files (x86)\Microsoft Visual Studio 11.0\Common7\IDE and run these commands: devenv.exe /safemode

    6. Since many users meet the similar issue, maybe the related server was temporarily unavailable, please waiting for a monument and try to sign in and update the license later, sorry for this inconvenient."

    • 답변으로 표시됨 이승제 2018년 6월 12일 화요일 오전 12:56
    2018년 5월 20일 일요일 오후 11:51
    중재자

모든 응답

  • 안녕하세요,

    다음 내용을 참고하여 주시기 바랍니다.

    "According to the error message “we could not download a license. please check your connection or proxy”, it looks like the VS cannot download a license due to the network connection or proxy settings. Please see the following steps:

    1. Check whether you’re behind a proxy server: If you're not sure, ask your administrator. If you're behind a proxy server, you may have to change the proxy settings for Windows HTTP clients.

    2. Check whether you're behind a firewall: please disable the firewall, or configure firewall to enable access the common Microsoft websites.

    3. Update IE to IE11 and set IE 11 as default browser, then clean up the history data

    4. Create a new Microsoft account to sign in: please navigate to https://account.microsoft.com/about and create a new account then use it to sign in VS, if this issue still occurs, that means it not related with the account.

    5. Please run the VS with the safe mode, and see if this issue happen or not. Please open an administrative CMD window and navigate to C:\Program Files (x86)\Microsoft Visual Studio 11.0\Common7\IDE and run these commands: devenv.exe /safemode

    6. Since many users meet the similar issue, maybe the related server was temporarily unavailable, please waiting for a monument and try to sign in and update the license later, sorry for this inconvenient."

    • 답변으로 표시됨 이승제 2018년 6월 12일 화요일 오전 12:56
    2018년 5월 20일 일요일 오후 11:51
    중재자
  • 답변 감사합니다.

    문제가 끝가지 해결되지 않아 그냥 윈도우 재설치로 해결하였습니다..

    2018년 5월 23일 수요일 오전 6:09