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Cannot get developer license for Windows RT 8.1 [0xC03F1014]

    質問

  • Hi,

    When trying to obtain a developer license on my Surface Running Windows RT 8.1 (version 6.3 build 9600), I'm getting the following error:

    We couldn't get your developer license for Windows RT 8.1

    Error 0xC03F1014.

    I read that the issue could be related to Windows activation, but Windows is activated on both the tablet and the developer machine.

    Any ideas?

    Thanks in advance,

    Mauricio

    2013年10月28日 13:38

回答

  • Hi Mauricio,

    If you are still experiencing issues getting a developer license on your Windows 8.1 machine, I would advise you to open a support case to help you further with this.

    You may already have support cases associated with your developer account so you can use your developer account to open a support case.   

      

    1.)    Visit the URL: http://aka.ms/storesupportwith your developer account.  

    2.)    Towards the bottom of the page, there is a link that says “…contact us immediately.”  

    3.)    Click that link and then it will ask you to choose the support type. To reach the correct support team choose the following:  

    a. Problem Type: “Technical support for Windows Store and Windows Phone app development” 
    b. Category: “appropriate category" 
    c. Once you do that, there should be an option that lets you “Request a call”/ “Start Email”

    Thanks,

    Prashant


    Windows Store Developer Solutions, follow us on Twitter: @WSDevSol|| Want more solutions? See our blog

    2013年10月30日 20:22
    モデレータ
  • Yes, the page was redesigned since Prashant's post. Follow the "Developer Tools" link on http://aka.ms/storesupport instead of "...contact us immediately."

    --Rob

    2013年12月15日 1:34
    モデレータ
  • 2014年1月14日 21:11
    モデレータ

すべての返信

  • Hi Mauricio,

    Can you validate if your Windows 8.1 is the original version? If yes, try to create a temporary account and install VS to see if the issue has been solved, otherwise use a original version of system is necessary.

    Best Regards,

    --James


    <THE CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED>
    Thanks
    MSDN Community Support

    Please remember to "Mark as Answer" the responses that resolved your issue. It is a common way to recognize those who have helped you, and makes it easier for other visitors to find the resolution later.

    2013年10月29日 2:27
    モデレータ
  • Hi,

    As I said, Windows is activated, so yes, it is "original." I tried to use a temporary account with administrator privileges, but that didn't work. I cannot install Visual Studio on the target machine because its a Surface RT, so that's a dead end too.

    Mauricio

    2013年10月30日 9:00
  • Hi Mauricio,

    If you are still experiencing issues getting a developer license on your Windows 8.1 machine, I would advise you to open a support case to help you further with this.

    You may already have support cases associated with your developer account so you can use your developer account to open a support case.   

      

    1.)    Visit the URL: http://aka.ms/storesupportwith your developer account.  

    2.)    Towards the bottom of the page, there is a link that says “…contact us immediately.”  

    3.)    Click that link and then it will ask you to choose the support type. To reach the correct support team choose the following:  

    a. Problem Type: “Technical support for Windows Store and Windows Phone app development” 
    b. Category: “appropriate category" 
    c. Once you do that, there should be an option that lets you “Request a call”/ “Start Email”

    Thanks,

    Prashant


    Windows Store Developer Solutions, follow us on Twitter: @WSDevSol|| Want more solutions? See our blog

    2013年10月30日 20:22
    モデレータ
  • I don't see a "contact us immediately' link - has it been renamed?
    2013年12月15日 1:00
  • Yes, the page was redesigned since Prashant's post. Follow the "Developer Tools" link on http://aka.ms/storesupport instead of "...contact us immediately."

    --Rob

    2013年12月15日 1:34
    モデレータ
  • 2014年1月14日 21:11
    モデレータ