Cannot get developer license for Windows RT 8.1 [0xC03F1014]

Question

Hi,

When trying to obtain a developer license on my Surface Running Windows RT 8.1 (version 6.3 build 9600), I'm getting the following error:

We couldn't get your developer license for Windows RT 8.1

Error 0xC03F1014.

I read that the issue could be related to Windows activation, but Windows is activated on both the tablet and the developer machine.

Any ideas?

Thanks in advance,

Mauricio

Answer 1

Hi Mauricio,

Can you validate if your Windows 8.1 is the original version? If yes, try to create a temporary account and install VS to see if the issue has been solved, otherwise use a original version of system is necessary.

Best Regards,

--James

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Answer 2

Hi,

As I said, Windows is activated, so yes, it is "original." I tried to use a temporary account with administrator privileges, but that didn't work. I cannot install Visual Studio on the target machine because its a Surface RT, so that's a dead end too.

Mauricio

Answer 3

Hi Mauricio,

If you are still experiencing issues getting a developer license on your Windows 8.1 machine, I would advise you to open a support case to help you further with this.

You may already have support cases associated with your developer account so you can use your developer account to open a support case.   

  

1.)    Visit the URL: http://aka.ms/storesupportwith your developer account.  

2.)    Towards the bottom of the page, there is a link that says “…contact us immediately.”  

3.)    Click that link and then it will ask you to choose the support type. To reach the correct support team choose the following:  

a. Problem Type: “Technical support for Windows Store and Windows Phone app development” 
b. Category: “appropriate category" 
c. Once you do that, there should be an option that lets you “Request a call”/ “Start Email”

Thanks,

Prashant

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Windows Store Developer Solutions, follow us on Twitter: @WSDevSol|| Want more solutions? See our blog

Answer 4

I don't see a "contact us immediately' link - has it been renamed?

Answer 5

Yes, the page was redesigned since Prashant's post. Follow the "Developer Tools" link on http://aka.ms/storesupport instead of "...contact us immediately."

--Rob

Answer 6

This is now fixed in http://support.microsoft.com/kb/2913270