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ActiveX CAB install problems after Windows Update(KB3058515) RRS feed

  • Question

  • We have an ActiveX that our users install a CAB through IE. After Microsoft security update (KB3058515) our users are now experiencing failures to install the ActiveX. Before the update was applied, the ActiveX installed OK.
     
    When the installation fails, a Code Download error file reports the error code "80070005". :

     

    *** Code Download Log entry (15 Jun 2015 @ 10:43:14) ***
    Code Download Error: (hr = 80070005) Access is denied
    
    Operation failed. Detailed Information:
         CodeBase: <redacted>
         CLSID:  {redacted}
         Extension: 
         Type: 
    
    LOG: Item Xxx.dll being processed.
    --- Detailed Error Log Follows ---
    LOG: Download OnStopBinding called (hrStatus = 0 / hrResponseHdr = 0).
    LOG: Item Xxx.dll being processed.
    LOG: URL Download Complete: hrStatus:0, hrOSB:1, hrResponseHdr:0, URL:(https://...../aaaa.cab)
    ERR: Setup Failed Error Code: (hr) = 80070005, installing: Xxx.dll to (null) destination code(0)
    LOG: Reporting Code Download Completion: (hr:80070005 (FAILED), CLASSID: aaaaaaaa..., szCODE:(https://...../aaaa.cab), MainType:(null), MainExt:(null))
    

    Monday, June 15, 2015 9:25 AM

Answers

  • Disable "Protected Mode" (or adding the site to Trusted Sites) in Internet Options seems to be another work-around.
    Tuesday, June 23, 2015 1:16 PM
  • Workaround for the issue: run IE as administrator (right click on IE -> choose "run as administrator...". This way, the CAB can be installed successfully.

    Or you can contact Dynamsoft at support(at)dynamsoft.com for an MSI file (requires admin right to install) to install the Dynamic Web TWAIN ActiveX.
    Friday, July 3, 2015 10:30 AM

All replies

  • I suggest you submit this issue to IE connect. https://connect.microsoft.com/ie/

    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Tuesday, June 16, 2015 7:40 AM
  • We have the same problem.
    Our ActiveX dll is installed correctly in IE in computer without update KB 3058515.
    But install in computers with this update doesn't work.

    Luca
    Tuesday, June 16, 2015 12:22 PM
  • We also have exactly the same problem.

    At first we thought something was wrong with our control or its signature.

    But found they are OK and the site like

    http://www.dynamsoft.com/demo/DWT/online_demo_scan.aspx

    also doesn't work after installation of KB305815.

    I googled MS sites if this is expected behavior of KB305815 but found no pre nor post explanation.

    Noriyuki

    Wednesday, June 17, 2015 12:19 AM
  • We experienced the same problem with ActiveX installs after the KB3058515 Update installed. The short-term solution we found is that on the computers where the ActiveX won't install we turned off UAC and this allowed the ActiveX to install. We then re-enable UAC. Not sure if the others posting here have UAC on but this was the consistent issue for us.

    What's the long-term solution? 

    Chris

    Monday, June 22, 2015 2:40 PM
  • Disable "Protected Mode" (or adding the site to Trusted Sites) in Internet Options seems to be another work-around.
    Tuesday, June 23, 2015 1:16 PM
  • Workaround for the issue: run IE as administrator (right click on IE -> choose "run as administrator...". This way, the CAB can be installed successfully.

    Or you can contact Dynamsoft at support(at)dynamsoft.com for an MSI file (requires admin right to install) to install the Dynamic Web TWAIN ActiveX.
    Friday, July 3, 2015 10:30 AM
  • when IE is launched as admin, it launches a 32 bit version. The netgear VPN requires the IE window to be 64 version and needs protected mode enabled. I have been unable to VPN in to the main office since this update on IE 11. Any help would be greatly appreciated.
    Tuesday, July 14, 2015 11:56 PM