General Error when Pinging RRS feed

  • Question

  • I have an NDIS driver that is the front end of an SSL VPN solution and we have a customer that has started to have issues.  We cannot even ping the address of the gateway.  They are getting a "General Error".  Looking at Wireshark, we don't even see packets getting to the NDIS driver to process which tells me that there is somethings else wrong in the Windows network stack prior to my driver.  We have gone thru all the steps that we can kind online, with the exception of doing a Network Reset.

    Any thoughts or pointers would be helpful.

    Windows 10

    version 2004 (but saw on 1909)

    OS build 19041.264 (but saw on 18363.836)

    Friday, May 29, 2020 9:58 PM

All replies

  • Enable NDIS tracing. You can also enable the tracing using the NDISKD WinDBG extension


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    Friday, May 29, 2020 11:05 PM