none
FTP and browser displays differ RRS feed

  • Question

  •  have had a web site "dogandcat.ca" for many years. Originally frontpage it was transferred to expression web in 2015. All is well on all pages but one - tab "Christmas". This contains the Christmas letters (.pdf) we have sent out over the years - added to yearly. The (links to) letters to 2015 display in a browser ok. However subsequent letter links are not displayed in any browser, but the letters are on the (award space) site. This is evidenced by awardspaces control panel, by expression webs view of the site and by the ftp view of the site. One page contains all the letters - older and newer. Expression web is up to date, and I have tried republishing without effect.

    Award space have replied to a request for help as follows (extract)

    "After some fiddling with the code we were unable to reproduce the page in the way you wanted. We can suggest checking the auto-style3 class and how it's defined and experimenting with it. 
    Unfortunately we do not provide web scripting/programming related support and troubleshooting with our web hosting services.
    We can help you with anything related to the web hosting or the interaction of your web site and scripts with our web hosting platform but cannot provide you guides in : HTML, flash, PHP, etc.. or make web design for you.
    We apologize for this inconvenience but this is currently not part of our services."

    I have no idea what "auto-style3 class " is and have done no web hand coding.

    So any help in getting the later letters to display would be greatly appreciated.

    • Edited by Petermat Monday, July 29, 2019 12:40 AM Thought more
    Sunday, July 28, 2019 6:55 PM

Answers

  • You have no HTML code in that page for a link to a PDF later than 2015.  The fact that the PDF files are on the server has nothing to do with links showing up on that page.  You need to add the links to the page, not just publish the PDFs to the server.

    As for auto-style3, that is a style in that page.   Look in Code View. You did something in EW that created that style for some of your paragraphs.

    .auto-style3 {
    	text-align: center;
    	font-size: large;
    }
    It has nothing to do with displaying a PDF link.  And there is no reason for Award Space to think it does.  Their reply really should have been simply "we don't help with your site design", and that applies to every host.  How your page is written and how it displays is up to you, not your site host.


    Kathleen Wilber
    BrightWillow - Asp.Net Applications

    • Marked as answer by Petermat Wednesday, July 31, 2019 3:53 PM
    Monday, July 29, 2019 8:14 AM

All replies

  • You have no HTML code in that page for a link to a PDF later than 2015.  The fact that the PDF files are on the server has nothing to do with links showing up on that page.  You need to add the links to the page, not just publish the PDFs to the server.

    As for auto-style3, that is a style in that page.   Look in Code View. You did something in EW that created that style for some of your paragraphs.

    .auto-style3 {
    	text-align: center;
    	font-size: large;
    }
    It has nothing to do with displaying a PDF link.  And there is no reason for Award Space to think it does.  Their reply really should have been simply "we don't help with your site design", and that applies to every host.  How your page is written and how it displays is up to you, not your site host.


    Kathleen Wilber
    BrightWillow - Asp.Net Applications

    • Marked as answer by Petermat Wednesday, July 31, 2019 3:53 PM
    Monday, July 29, 2019 8:14 AM
  • Kathleen,

    Thanks for your reply. It has certainly pointed me in the right direction. 

    Now all I have to do is relearn how to do it - that's what three hours of hands on followed by three years hand off do for you. Knowing what I am trying to do is the big step though, thanks.

    Peter


    petermat

    Wednesday, July 31, 2019 3:53 PM