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Expression Web 2 installation problem RRS feed

  • Question

  • Like in the title I have a huge problem with this! I know I am not alone and believe me I am looking the solution for over 2 days now!

    I have reviewed all threads similar to my problem from other threads (including uninstallation of .NET Framework 3.5 SP1 from my system) and still... I have THE problem!

    I am running Windows Vista Ultime SP1 x64 and Office 2007 SP1 (I still haven't tried uninstallation of this one; I am not happy to remove all programs I am using! The idea of reinstalling them and configuring again is terrifying!) - all with the most recent updates.

    In addition I am running Office 2007 SP1 on Windows XP SP3 on another PC and there weren't any problems installing Expression Web 2.

    During installation (just after starting Setup.exe) I receive an error:

    Exception has been thrown by the target of an invocation.Could not load type ‘MS.Internal.ResourceIDHelper’ from assembly ‘WindowsBase,Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35’.


    I have tried Expression Web 2 in the Safe Mode (the installer doesn't work... which is expected), I have used msconfig to disable almost all startup programs, finally as above I removed .NET Framework SP1 and started the Setup of EW2. It has prompted to install .NET Framework and after successful installation I got the same error as above.

    This is really pis*ing me of! I feel helpless as never before! Please help!
    Tuesday, March 24, 2009 1:39 PM

All replies

  • Have you tried the solutions mentioned here:

    http://social.expression.microsoft.com/Forums/en-US/web/thread/04b3d54d-2ff1-476d-96d2-d52ad49c8030/


    http://blogs.msdn.com/anna
    Tuesday, March 24, 2009 4:52 PM
    Moderator
  • There could be any number of reasons for it, and the folks at MS Tech Support would have the most experience (especially since you have the error message).

    Phone support for installation problems is free. https://support.microsoft.com/oas/default.aspx?gprid=12105
    Tuesday, March 24, 2009 5:01 PM
  • Bill Pearson said:

    There could be any number of reasons for it, and the folks at MS Tech Support would have the most experience (especially since you have the error message).


    Phone support for installation problems is free. https://support.microsoft.com/oas/default.aspx?gprid=12105



    Installation support is free for registered owners of Expression Web. If this is a free trial version download or disc, support is not provided for free.
    http://blogs.msdn.com/anna
    Tuesday, March 24, 2009 5:51 PM
    Moderator
  • Yes, that is the free trial but nonetheless I tried to call Microsoft (Polish division... I am from Poland) and they weren't much helpfull ('please try to uninstall Office 2007 and .NET and try to install EW2, then Office again').

    And big thanks for You trying to help Anna, but as I mentioned above I did everything from every thread I was able to find here (including the one You provided) and still I was receiving the same error.

    However it doesn't matter any more, because I have tried once again to just... install the product and guess what?! It just did! I did absolutely nothing more then yesterday or 2 days ago, but this time everything went fine!

    The last big try to install EW2 was some time today in the morning (many hours before posting my thread on this forum) when I did uninstall .NET Framework 3.5 SP1, rebooted my system, cleaned registry (CCleaner and TuneUp Utilities) and ran EW2 Setup. It stated to install .NET... it did... and showed the same error as before. After another reboot of the system it was all the same.

    I've given up and after some time decided to ask here for help. I totally forgot to run Windows Update to update .NET Framework 3.5 from EW2 trial to the most recent .NET Framework 3.5 SP1. I did this few hours later after posting here. Everything went smooth. I shut down my laptop and went home.

    Right now answering to Anna's post I thought to give it a go once again and... voila! So I guess there are some issues with compatibility between .NET installer and EW2, but I honestly don't know exactly what to do next time with this error - it all went like by huge accident for me. Maybe however my case will help someone with the similar problem (on Vista x64 at least).

    Bottom line: Hope Microsoft will do better with Windows 7 x64 and other of their applications!
    Tuesday, March 24, 2009 6:23 PM