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Microsoft Expression Web 4 has stopped working

    Question

  • Microsoft Expression Web 4 has stopped working : A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. 

    I have been working on EW4 approx. 1 hour a day for the past three days.  Even in this short window of time, I have received the above error at least once on each of these days.  It appears to occur when I am set to run a large operation.  The last occurance, I was getting ready to "publish changes".  The software went thru part of the process (it listed the pages that were going to upload in the publishing status section), but then I received the stopped working message.

    The other day it happened when I tried to use the "reports" feature.  It happened another time, but unfortunately I forget what I was in the middle of when it happened.  It may have been during a "find all" request because I was working on an issue with that recently, but I honestly do not remember if that was the function.

    I use Windows 7.  I read on another forum possibly could be caused by Kapersky anti virus.  I do not have that program on my computer.  I use Norton.

    Any suggestions?

    Friday, June 18, 2010 11:31 AM

Answers

  • I had this hell for a few days. I used every trick: restore, reinstall, etc. nothing worked, until I had the idea to right click the Expression Web 4 Icon and run as administrator. It worked, and has been working ever since. Try it out it may also work for you!
    Thursday, November 17, 2011 7:40 PM

All replies

  • Disable Norton and see if that solves your issue. If so we'll have a refernce point that Paul or someone else can work with.
    MS MVP Expression Tutorials & Help http://by-expression.com
    Friday, June 18, 2010 3:21 PM
  • In all honesty, I am a bit nervous to disable my antivirus.  Maybe Microsoft can do some sort of test with Norton on their computer.  I use Norton 360.

    By the way, it just happened again a few minutes ago.  I was running "find all".  I ran the function a few times today with no problem.  I just ran it again and it gave the message I listed above and then I had to close the program.

    I should also point out that I am not working on the site live on the server.  I am working on my desk top.  Because it has now occured during a "replace all" (not an uploading function), I think that the Norton would not be the cause of the problem.  However, I am not sure.

    Saturday, June 19, 2010 7:04 PM
  • In all honesty, I am a bit nervous to disable my antivirus.  Maybe Microsoft can do some sort of test with Norton on their computer.  I use Norton 360.

    While you disable your Norton, just don't use a browser or an email client, for the duration of the test, and see if EW stays on its feet. You will be safe.

     

    Also, check if there is a more recent version of your video card display driver. Go directly to the makers web page and get their latest driver for your hardware.

    Saturday, June 19, 2010 7:21 PM
  • I use the internet browser often and e-mail.  I can not turn off the antivirus and wait around for the EW4 software to run into trouble.

    Why would the video card have something to do with this error?  Note: my computer is a few months old.  The video card should be a relatively new version.

    Saturday, June 19, 2010 8:28 PM
  • It makes no difference how new your computer is. The version of the drivers that came with it may be a year old or even older, depending on your build of Windows. Computers aren't like produce; you can't tell how long they've been sitting around.

    Also check for mouse drivers. Get them from the mouse manufacturer (as Yim said for the video driver). Both mouse and video drivers have been shown to have an effect on EW's stability, whether it will help the version you are running is hard to say. But it's good to do.

    Microsoft has certainly already run tests on computers that have Norton on them. But they are different computers than yours, so it doesn't make any difference whether they did it or not. Every computer configuration is different and the interaction between dlls and hardware and all the other files that make your computer run creates a unique situation.

    Disable Norton. You must be able to do it for a while. We all use the internet and e-mail often, but when you're troubleshooting a problem you have to make adjustments.

     

    EDIT: This forum software blows. And it's worse now than I ever remember. I had to log in twice to make this post. Unbelievable. 


    I dream of a better world...a world in which a chicken can cross the road without its motives being questioned.

    Saturday, June 19, 2010 8:53 PM
  • "EDIT: This forum software blows. And it's worse now than I ever remember. I had to log in twice to make this post. Unbelievable."

    Heh, heh... and that ain't all. See my last post in this thread ...

    cheers,
    scott


    C'mon, folks. This isn't rocket science, nor neurosurgery. It's "Expression" (singular) "Web" (singular), in that order, followed by a version numeral if you wish to be specific. It is often abbreviated "EW." It is not "Web Expression," "Expressions Web," "Web Expressions," or plain "Expression" or "Expressions." Not using the correct name indicates either ignorance or laziness. Most folks would rather avoid the appearance of either.
    Saturday, June 19, 2010 9:01 PM
  • On Windows 7, do you know how I find information regarding my video card display driver?  I am not sure the manufacturer or how to update it?

    Saturday, June 19, 2010 10:02 PM
  • I cotinue to get the same problem day after day.  I have updated my mouse and drivers as previously suggested in this foru.  Still getting Microsoft Expression Web 4 has stopped working : A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" every day.  It just happened again in the middle of making updates on a page.  I was NOT running a search and NOT uploading.  It is crashing on me in the middle of editing pages as well.

    PLEASE if anyone at Microsoft is reading this, please help.  Maybe you can log onto my computer to check things out. 

    Friday, July 02, 2010 7:41 PM
  • I know you don't want to turn off your anti-virus, but based upon what you've done so far, my next step would be to rule out AV as being the culprit. Norton is very system-invasive (that's why I round-filed it years ago).

    Pick a time when you can disconnect from the net, disable your AV, open EW and go to work. If EW crashes, then something other than Norton AV is causing it, and your research will necessarily continue.

    Try my suggestion. If that doesn't work, do a system restore as Andrew suggested.

    I don't advocate Repair or Uninstall/Reinstall until all other measures have failed. Sometimes, Repair or Uninstall/Reinstall can cause more problems than it fixes.

    I hope you can get this resolved.

    --P


    Columbia, CA. USA The Gilded Moon-Sierra Nevada Photography
    Friday, July 02, 2010 11:56 PM
  • I'm with Preston. AV programs are notorious for causing problems (see the separate Kaspersky threads), and among the notorious, Norton is infamous. Choose a period, a evening or a weekend day, unplug your Ethernet cable or turn off your wireless adapter, disable Norton, and work with EW until it either crashes or it's been long enough without a crash to be convincing to you that Norton is the culprit. If it continues to crash, you've eliminated one of the usual suspects. If not, you've confirmed its guilt and can go forward with other options.

    Think about it; if you don't intend to take the advice offered here, why are you coming here to ask for it?

    cheers,
    scott


    C'mon, folks. This isn't rocket science, nor neurosurgery. It's "Expression" (singular) "Web" (singular), in that order, followed by a version numeral if you wish to be specific. It is often abbreviated "EW." It is not "Web Expression," "Expressions Web," "Web Expressions," or plain "Expression" or "Expressions." Not using the correct name indicates either ignorance or laziness. Most folks would rather avoid the appearance of either.
    Saturday, July 03, 2010 2:39 AM
  • Same here, EW4 is crashing several times an hour. I'm not doing anything challenging, just editing text, mostly in the code window (Split view).

    I'm running Windows 7 Ultimate x64, with Microsoft Security Essentials (can't blame Norton). I used Driver Detective to check and update my drivers, which are now all current. But EW4 is still crashing.

    I lost a lot of work until I reverted to my old DOS-era practice of manually saving my work, constantly. Now I only lose a few minutes' work, instead of half an hours, or more. Some great prose will never see the intertubes, thanks to EW4 :-(

    Saturday, July 03, 2010 3:53 AM
  • OK, I have now turned off Norton. The software still had its problem and gave me the stopped working message and I had to close the program.  I am now turning the antivirus back on.
    Saturday, July 03, 2010 11:06 AM
  • Even though I am running EW4, I see that EW3 has service patches.  (it showed up as an option to download in my automatic microsoft updates).  I was wonding if I need to download those patches.  I tried, and they would not download for me.  It says, The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package "Web_en.msi" in the box below".  It that gives me an option to browse my computer for a place to go.  Not sure what to do.  Wonder if this is part of my crashing issue.
    Saturday, July 03, 2010 11:45 AM
  • In a sense, it's too bad Norton wasn't the problem.

    "Even though I am running EW4, I see that EW3 has service patches.  (it showed up as an option to download in my automatic microsoft updates).  I was wonding if I need to download those patches.  I tried, and they would not download for me.  It says, The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package "Web_en.msi" in the box below".  It that gives me an option to browse my computer for a place to go.  Not sure what to do.  Wonder if this is part of my crashing issue."

    I would think these issues are mutually exlusive. All versions of EW can exist on a machine and run side by side. The service packs for EW3 will not affect EW4. One commonality is both require the .Net Framework. This could be the issue, but that's only a SWAG on my part.

    At this point, look in the Event Viewer (or whatever it is in Win 7) and see what errors are being thrown. Keep in mind that the culprit may not be EW itself, so look at all errors. You'll need to jot down the error code(s) you find and then Google them, or search the MS support sites.

    Hope you can get it fixed!

    -P


    Columbia, CA. USA The Gilded Moon-Sierra Nevada Photography
    Saturday, July 03, 2010 3:37 PM
  • I went to event viewer, Custom Views then Summary page Events.  I have many errors showing from Experssion Web.  Here is one example that I see more then once.  Does anyone know what this means?

    ExpressionWeb.exe
        4.0.1165.0
        4bfaf4bc
        ntdll.dll
        6.1.7600.16559
        4ba9b29c
        c015000f
        0008454b
        1044
        01cb18ce6d428898
        C:\Program Files (x86)\Microsoft Expression\Web 4\ExpressionWeb.exe
        C:\Windows\SysWOW64\ntdll.dll
        3b77ad5c-84ff-11df-a25f-00038a000015

    Sunday, July 04, 2010 2:37 AM
  • I am truly starting to hate expression web.  My program continues to randomly close on me in the middle of working on my pages. 
    Thursday, July 29, 2010 10:45 AM
  • Try Steve Easton’s medicine, it may help you:

    "Go here: http://www.95isalive.com/fixes/ew4.htm and download FP Cleaner for EW 4
    Download links are at the bottom of the page.
    Run the functions that clear:
    The Hidden Temporary files.
    The Hidden Cache (*.web) files.

    See if it helps."

    Thursday, July 29, 2010 12:33 PM
  • This subject had over 500 hits when I searched this site EW4 NOT WORKING
    searching is the leg work of web development :<)
    HTH

    MIKE E


    "It's like déjà vu all over again." — Yogi Berra
    Thursday, July 29, 2010 12:39 PM
  • The problem isn't Expression Web. Expression Web is just the victim of a problem with ntdll.dll (part of the Windows OS). You could have a bad Windows installation, bad memory chips, other hardware flaws, or, more likely--some cheap third-party software causing a problem.

    Do a Web search and you'll see how many different programs are affected by a problem with ntdll.dll. At the very least, disable all 3rd-party software (cheap or not) when the computer starts (in msconfig), reboot and see how EW behaves. Then turn them on one at a time over the course of days (reboot each time) and see if you can find one program that causes a problem.

     


    So a skeleton walks into a bar and orders a beer. And a mop.
    Thursday, July 29, 2010 11:53 PM
  • ApparelSearch:

    There maybe a clue on this website regarding NTDLL errors:

    http://www.dll-error-repair.net/how-to-fix-ntdlldll-errors/

    Friday, July 30, 2010 1:04 AM
  • The fact is that this could be anything. Having ntdll as the faulting module simply means that the crash occurred when something was calling an ntdll API. It doesn't really tell you anything at all.

    In order to troubleshoot this, you need a crash dump and someone who has the skill set to debug it. Your best bet is to open a support incident with us via support.microsoft.com.

    Thanks.

    Jim

    Friday, July 30, 2010 3:59 AM
    Moderator
  • Jim-

    If you will give me a step-by-step to do this for you and how to get it to you, I will get your file. Mine Crahes each time I try to start it.

     

    Monday, April 04, 2011 5:24 PM
  •  You may want to try here for technical help...

    https://connect.microsoft.com/Expression/Feedback

        Also if you fear turning off your present anti-virus, then I would suggest temporarily downloading Microsoft Security Essentials. At least you could say a Microsoft product is interfering with another. Can't blame on a third party program then.

        Do you have Expression Web 3? If you do just use that for now if it works. Its what I did, EW4 presently is just a hard drive occupier for me. At least you will have something to work with until you or someone can figure this out.

      As for video card drivers, click on start button, click control panel, click device manager, click display adapter. That will tell you what video card or onboard video you have.

    Monday, April 04, 2011 7:06 PM
  • dmoorehere,

    You will need to do as I indicated and open a support ticket via support.microsoft.com.

     


    Jim Cheshire -- Microsoft
    Monday, April 04, 2011 7:48 PM
    Moderator
  • The Connect site is not for technical support. It is, for all intents and purposes, a one-way method of communicating a problem to the product group that you believe is a bug in the product. The PG may or may not reply to you based upon whether they can reproduce it, etc.

    If you want technical support from Microsoft, you should go to support.microsoft.com and open a support case. There is no other means of getting support from Microsoft.

     


    Jim Cheshire -- Microsoft
    Monday, April 04, 2011 7:50 PM
    Moderator
  • Sorry, I stand corrected.
    Monday, April 04, 2011 8:10 PM
  • I can't even load EW4. It was working yesterday - now nothing. When I select the option to "Check online for a solution" it begins searching then the message screen disappears - it's just gone. So much for the online solutions...

    I believe there may be some larger issues here based on the number of reports on this issue. The details:

    Problem signature:

      Problem Event Name: APPCRASH

      Application Name: ExpressionWeb.exe

      Application Version: 4.0.1241.0

      Application Timestamp: 4d7891a8

      Fault Module Name: clr.dll

      Fault Module Version: 4.0.30319.225

      Fault Module Timestamp: 4d53688b

      Exception Code: c0000005

      Exception Offset: 00137785

      OS Version: 6.1.7601.2.1.0.256.1

      Locale ID: 1033

      Additional Information 1: 309e

      Additional Information 2: 309e5b84ef3f9d38c2b86a0e4482dc92

      Additional Information 3: 69c3

      Additional Information 4: 69c3f70f01c9642a5600577e79698546

    Tuesday, June 07, 2011 1:51 PM
  • You may have gotten an OS update or update to another program that interfered.

    Try rolling back to a previous Restore Point.


    The bird, the bee, the running child are all the same to the sliding glass door. Dimitri Martin
    Tuesday, June 07, 2011 5:12 PM
  • I'm running a freshly rebuilt Windows 7 and Expression Web 4 seems to work but it fails on termination. My Visual Studio 2010 debugger tells me 'Invalid Window Handle'

     

    I tend to think this is Microsoft program code cause everything else on this machine is totally up to date (I formatted the HDD and installed from the ground up.)

     

    I'm running the 60 day trial version if that makes any difference.


    Jim Kay
    Friday, August 26, 2011 7:42 AM
  • I have had a similar issue that I reported to connect as a bug however after reading this thread I updated my video card drivers and the issue is resolved.  Win 7 Pro 64bit 4GB ram NIVDA FX-580 Video card.

    HTH,

    MIKE E


    "If you don't think too good, don't think too much" — Ted Williams
    • Proposed as answer by ebermed Friday, August 26, 2011 12:39 PM
    Friday, August 26, 2011 12:38 PM
  • I have an NVIDIA GeForce GTS 250 and the Device Manager reports that the driver is up to date already.
    Jim Kay
    Friday, August 26, 2011 3:05 PM
  • Hate is an emotion you can not get emotional with a software program they do not have the capacity to hate you back FWIW

    MIKE E


    "If you don't think too good, don't think too much" — Ted Williams
    Sunday, August 28, 2011 11:26 AM
  • I believe that when updating my drivers there was a note to those with the version of Video card you have to click on a link to manually install driver update.  The " This device is functioning properly" message has proven to be less than true in the past.  If you want to fix your issue you are going to have to get your hands dirty and perhaps leave the warm and comfy bounds of your comfort zone.  I do not mean to be a smart A$$ but it are what it are or is etc.

    Best of Luck,

    You are more than likely closer to resolving you problem than you realize GO FOR IT!   That's what restore points are for

    MIKE E


    "If you don't think too good, don't think too much" — Ted Williams
    Sunday, August 28, 2011 11:39 AM
  • I believe that when updating my drivers there was a note to those with the version of Video card you have to click on a link to manually install driver update.  The " This device is functioning properly" message has proven to be less than true in the past.  If you want to fix your issue you are going to have to get your hands dirty and perhaps leave the warm and comfy bounds of your comfort zone.  I do not mean to be a smart A$$ but it are what it are or is etc.

    Best of Luck,

    You are more than likely closer to resolving you problem than you realize GO FOR IT!   That's what restore points are for

    MIKE E


    "If you don't think too good, don't think too much" — Ted Williams

    "More than likely" isn't always enough.

    I find it very difficult to believe that an 'invalid window handle' error only at program termination, is a video driver problem. But what do I know.


    Jim Kay
    Thursday, September 01, 2011 9:26 AM
  • "More than likely" isn't always enough.

    I find it very difficult to believe that an 'invalid window handle' error only at program termination, is a video driver problem. But what do I know.


    Jim Kay

    I'm with you, Jim. Although video drivers have on occasion been found to be the culprit for the "EW has stopped working..." abends, I don't believe I've ever even seen this failure mode and message that you describe in 3-1/2 years here. And video or other hardware drivers are far from the only culprits shown to crash or hang EW, with the .NET Framework leading by a furlong or so in that respect.

    Unfortunately, some of the respondents here, although well-meaning enough, are prone to post encouraging but substance-free replies, along with occasional complete non sequiturs that simply make you scratch your head when pondering them. In time, you will learn to recognize what is worth heeding and following up, or even paying attention to, and what is not. ;-)

    I wish that I could offer more concrete assistance, but my own failed EW4 issue is dissimilar, and, from the error message and event log, is pretty clearly associated with the .NET framework, as mentioned earlier. Since I can't take time from actual billable work right now to tear down and rebuild the various levels of the framework stack, it'll just have to wait for later. No biggie; I'm a hand-coder, both HTML and CSS, so EW2 and EW3 both get the job done just fine, although I do miss the javascript/jQuery support in EW4, as well as the "they-finally-got-it-tolerably-right" publishing and site management in EW4. Oh, well...  ;-)

    Hmm... it occurs to me that an 'invalid window handle' error might be the kind of thing that could be tracked back if given sufficient information (dumps, logs, error msgs. etc.). Although, as Jim C. pointed out, Connect is not tech support, since this is reproducible, and as far as memory serves, unique as a failure mode, they might be interested in hearing from you. Just for giggles, why not bug it at Connect. They may ask for more information, provide instructions to get a dump when it occurs, etc., or just file it and forget it, but what the hey, can't hurt... ;-)

    cheers,
    scott


    Please remember to "Mark as Answer" the responses that resolved your issue. It is common courtesy to recognize those who have helped you, and it also makes it easier for visitors to find the resolution later.

    Thursday, September 01, 2011 10:27 AM
  • FYI, because Expression Web 3 and 4 are both WPF programs built on the .NET Framework, you will frequently see .NET Framework calls on a crashing stack. That doesn't mean that there's anything wrong with the .NET Framework or that the .NET Framework caused the crash. It simply means that the code that is running on that call stack is code written using the .NET Framework.

     


    Jim Cheshire -- Microsoft
    Thursday, September 01, 2011 3:38 PM
    Moderator
  • "Unfortunately, some of the respondents here, although well-meaning enough, are prone to post encouraging but substance-free replies, along with occasional complete non sequiturs that simply make you scratch your head when pondering them,"

    <rant>You know Scott I wonder somtimes what the air is like on the mountain of perfect logic where you exist, I have always tolerated your tongue lashing innuendo as sort of a cost for gleaning knowledge from you but I just offer my observations, and encouragement because sometimes that is all I have to offer.  As a member of this community I have garnered much knowledge albeit with a thick skin.  I also feel an obligation to contribute what ever miniscule bits of info that I am capable of.  Your comment was interpreted by me to say that my "well meaning" comments have no value and cloud or confuse the already confused and that the total problem solving process is some how delayed by my input.  During the problem solving phase of Apollo 13 some less than stellar regular Joe threw a roll of duct tape into the box, I would like to think I would have that kind of insight. </rant>  

    All the Best,

    MIKE E

    BTW My EW4 doesn't crash anymore.


    "If you don't think too good, don't think too much" — Ted Williams
    Thursday, September 01, 2011 10:03 PM
  • Being only human, I can and do experience emotions about all sorts of things, including software.

    But I'm smart enough to recognize that my anger is directed at the programmers who wrote it, the managers who approved releasing it, and the organizational culture that tolerates doing nothing effective about fixing it. And that's the entire microcomputer industry I'm referring to.

    Personally, I've been making software work (hardware too, but to a lesser degree) since 1968 and I can tell you that the basics of problem identification and problem isolation have changed very little; although the tools for doing these things are vastly improved.

    As it has always seemed, the vast majority of people in this industry have no apparent idea how to go about this process; appearing to prefer random guessing above anything else. The pursuit of random guesses generally takes much more time and effort than it's worth.

    In the past two weeks, I have done a 'bare metal' rebuild on both my tower and my laptop. I used to expect this to become necessary about every six months. This time I lasted almost two years. That is a great improvement! But it remains true that any complex mixture of hardware and its associated software is going to create a very complex environment where a great deal of expensive effort is required to make applications robust and repairable.

    EW4, at least so far, does not seem to reflect the necessary level of robustness. When a software company closes a problem report because they cannot reproduce the problem in their own environment, they do nothing more than insult the customers. When a significant number of customers have the same (or similar) problems, they aught not be ignored.

    <rant>When someone posts an untargeted personal criticism, don't respond, lest you reveal your own suspicion that the criticism accurately applies to you.</rant>

    Let us continue to hope that someone at Microsoft is listening and has the some capacity to get their organization to take this problem seriously.

    Jim


    Jim Kay
    Friday, September 02, 2011 1:09 AM
  • Over the years, I've opened countless support tickets with Microsoft. In the beginning, there was a clear and usually effective effort to SOLVE the problem.

    That has devolved into nothing more than an ad hoc attempt to get the program to work, more or less, for just me with no apparent interest in actually fixing anything.

    The process also seems to take vast amounts of time to produce very little in the way of an effective result.

    As for me, so long as EW4 only crashes when I close it, I don't think I want to become mired in the endless support ticket process.


    Jim Kay
    Friday, September 02, 2011 1:18 AM
  • Not all product groups are the same. Some are dramatically more responsive than others.

     

    "All product groups are created equal. However, some product groups are more equal than others." With apologies to George Orwell.


    Jim Kay
    Friday, September 02, 2011 1:22 AM
  • I've been building a website with Expression Web 4, and it has served my needs well.  But I've also experienced this "stopped working" problem recently.  My three step solution to work around this apparent ongoing issue was to -  Step 1) uninstall all my Expression Studio 4 components: Expression Web 4, Expression Design 4 and Expression Encoder 4.  Step 2) turn off Microsoft automatic updates, and Step 3) reinstall all the Expression Studio components.    Unless automatic updates is turned off, it will install Service Pack 2 upon shut down of your computer, and the problem will return.  This was my temporary "solution" and maybe it will help others.  If so, post a confirmation to the forum.  If I ever see SP3 available, I may try again, but until then... some sanity!   
    Friday, October 07, 2011 1:39 PM
  • I had this hell for a few days. I used every trick: restore, reinstall, etc. nothing worked, until I had the idea to right click the Expression Web 4 Icon and run as administrator. It worked, and has been working ever since. Try it out it may also work for you!
    Thursday, November 17, 2011 7:40 PM
  • ExpressionGDH, you win a prize. However, the "upvote" icon on this page brings up an error (nice work again, Microsoft), so I'm just replying to say your "solution" works.

    Microsoft, what's the fix? Can weirdly run ExpressionWeb either by logging in as local admin user, or right-clicking and running the same way. But not natively as a network user. Is there some odd local user cache file or something I can find and delete instead?

    I'd repair ExpressionWeb, but running repair from the install CD also results in a huge-long intolerable progress bar, so I think I'd have to uninstall and reinstall completely to fix.

    For the record: having used FrontPage from version 1 through ExpressionWeb 4, this application has always been notorious for sudden crashes and/or the need to use something like FP Cleanup on a regular basis. Other users whom I support are so wary of using ExpressionWeb, we've hastened migration to CMS-based stuff to avoid ExpressionWeb for other users entirely.

    Frustrating, as Dreamweaver has never ever crashed on me.

    Monday, November 28, 2011 5:14 PM
  • It would not typically be necessary to run elevated, so it would be necessary to collect more information on what you're doing and what's happening on your system in order to get root cause.

     


    Jim Cheshire Microsoft
    Monday, November 28, 2011 5:19 PM
    Moderator
  • For the record: having used FrontPage from version 1 through ExpressionWeb 4...

    Bzzzzt! Wrong answer. Expression Web, any version you want to name, is NOT a version of FrontPage; not even close. It is a completely new application, with a completely different code base (especially since EW3, which pretty much eliminated the few remaining ties to Office code), aimed at a completely different target audience—professional developers who have learned or are prepared to learn the fundamental technologies underlying the Web—HTML, CSS, and for dynamic client-side interaction, javascript.

    There are some very limited features still supported for backward compatibility or those migrating—not upgrading—from FP to EW, and even those are gradually being eliminated (e.g., the Layout Tables menu that vanished in EW4). Microsoft is doing its damnedest to distance itself from that "hobbyist tool" background and produce a professional-grade development tool suitable for professional developers to use to produce modern, standards-compliant, accessible, and cross-browser compatible Web sites. And IMO, it is succeeding quite well in that objective.

    cheers,
    scott


    Please remember to "Mark as Answer" the responses that resolved your issue. It is common courtesy to recognize those who have helped you, and it also makes it easier for visitors to find the resolution later.
    Monday, November 28, 2011 6:59 PM
  • OK the proposed answer is "run as administrator". Well I was doing just that at least a year and a half ago when I last posted on this thread. Matter of fact I start a lot of my programs using "run as administrator". It didn't correct it for me.

    What I have done since then was to yank Vista off the hard drive(again,clean install) and installed Win 7 64 bit.  At present EW4 appears to be working. I usually use EW3 for updating the web sites I maintain. But on occasion use EW4.

    Hopefully the "run as administrator" advice will help all those who have had EW4 stop working.

    Monday, November 28, 2011 7:27 PM
  • Microsoft Expression Web 4 has stopped working : A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. 

    I have been working on EW4 approx. 1 hour a day for the past three days.  Even in this short window of time, I have received the above error at least once on each of these days.  It appears to occur when I am set to run a large operation.  The last occurance, I was getting ready to "publish changes".  The software went thru part of the process (it listed the pages that were going to upload in the publishing status section), but then I received the stopped working message.

    The other day it happened when I tried to use the "reports" feature.  It happened another time, but unfortunately I forget what I was in the middle of when it happened.  It may have been during a "find all" request because I was working on an issue with that recently, but I honestly do not remember if that was the function.

    I use Windows 7.  I read on another forum possibly could be caused by Kapersky anti virus.  I do not have that program on my computer.  I use Norton.

    Any suggestions?


    There's an easier fix.  If you are still having issues, click the link below and do it.  Quick fix thanks to AdminGuin.

     

    http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/microsoft-expression-web-4-has-stopped-working/06842f6b-2427-403a-97d8-30574bc47410?tm=1326062547969

     

     

    "Hey guys, if you do not use Kaspersky then try this -
    In your program files under Microsoft Expression/Web/en/Extensions if you remove those two folders your program will start right up!"

     

    Removing those two folders did the trick.

    Sunday, January 08, 2012 10:48 PM
  • Thank you a million times. This has been a pain in the ass. Your solution works.

    I was on my third "break" in three weeks and getting tired of uninstalling and installing.

    Darn strange for an app I've had no problems with for years.

    Bob

    Sunday, February 26, 2012 8:49 AM
  • ExpressionGDH - THANKS SOOOOO MUCH. Your suggestion fixed my problem also. And no thanks to a guy named PALADYN who chastised me for daring to ask such a question. He should be banned. We need more folks like you to help others.

    Ron


    Ron

    Tuesday, March 27, 2012 12:29 AM
  • And you just revived a thread that's been dead for at least six months!

    And, you didn't hurt Paladyn at all . . . just yourself, because you won't get any further help from him. Yes, his post told you exactly what to do, and it seems you may have followed his instructions, because you finally did a search for your problem and found the answer; however, instead of telling the forum you'd found your answer from your original post, you resurected this obsolete thread and knocked everyone else who has a problem way, way, way, down the line, so their problems don't even show on the first page.

    Way to go!


    Nancy Ward

    Tuesday, March 27, 2012 2:59 AM
  • Thanks, Jim,

    That worked for me!! I had uninstalled and reinstalled and it worked for a couple weeks, but then stopped again today.

    Appreciate it!

    Bill

    Saturday, March 31, 2012 9:03 PM
  • "run as administrator"

    Thank you. I just had a Windows update installed and EW4 didn't open folders anymore. EW3 did. So I found your solution "run as administrator" and that worked for me. But these things shouldn't happen, I find. It must have been the update. Or was it coincidence??

    Lucien


    • Edited by denarend Thursday, April 12, 2012 7:08 AM
    • Proposed as answer by denarend Thursday, April 12, 2012 7:08 AM
    Thursday, April 12, 2012 7:06 AM
  • I've searched all over and this was the answer. Thanks, thanks,thanks.  I guess I have to watch out if it happens again to delete the two folders if they show up again.
    Monday, April 16, 2012 4:23 AM
  • This has been my solution... as well...

    Step 1) uninstall all my Expression Studio 4 components: Expression Web 4, Expression Design 4 and Expression Encoder 4. 
    Step 2) turn off Microsoft automatic updates
    Step 3) reinstall all the Expression Studio components.   

    Service Pack 2 breaks things... 

    Saturday, May 19, 2012 11:20 AM
  • "Service Pack 2 breaks things... "

    No it doesn't. Virtually everybody is running SP2, and they have no problems. Your fix worked on your computer. That doesn't mean that you can make a blanket statement like that. Your machine apparently has other problems that none of the rest of us have, since SP2 didn't break anything for us.


    Titanic, the movie, as CSS:

    @mixin iceberg {
         float: none;
    }

    #titanic {
         @include iceberg;
    }

    Sunday, May 20, 2012 2:56 AM
  • Running as Administrator has NOT worked for me. I also removed the two folders as suggested by another poster and that did not work, either. I can only guess the problem is with the application and nothing else. When I tried to install EW4, I got a Windows warning message saying that this application is "unstable". By that, they mean it can have occasional crashes. Maybe that's why Microsoft is offering this product for free. I reinstalled EW3 version and have had no problem since. By the way, I echo what Jim0607 said about the software industry. Overall, they are not responsive to customers, take forever to address an issue, and so forth. We need a bottom-up model rather than top-down like most corporations. The customer is the "raison d'être" for any business. Therefore, we must have a say! 
    Saturday, March 02, 2013 2:50 PM
  • "I can only guess the problem is with the application and nothing else."

    Your logic is completely flawed. If the problem were really with the application and nothing else, everyone would be having the same problem. But they are not.

    The ONLY logical conclusion is that there is a problem in your specific computer that is affecting EW4. My guess is a faulty dot.NET Framework or WPF installation (both of which EW relies on heavily). You could have a bad sector in your hard drive that corrupted something that EW relies on. And you could have another piece of software that is badly written that is interfering with it (like the Kaspersky AV did to EW and some other programs).


    Things Liberal Arts graduates never like to hear:
    “…which means you are going first in Double Jeopardy.”

    Saturday, March 02, 2013 4:50 PM
  • The ONLY logical conclusion is that there is a problem in your specific computer that is affecting EW4. My guess is a faulty dot.NET Framework or WPF installation (both of which EW relies on heavily). You could have a bad sector in your hard drive that corrupted something that EW relies on. And you could have another piece of software that is badly written that is interfering with it (like the Kaspersky AV did to EW and some other programs).


    Thank you for the explanation. I turned off Norton, ran a test on EW4 and it doesn't seem to be the culprit. I don't have many other programs installed except for Incredimail, Thunderbird (email), and UPS WordShip. I have not tested them. Is it a good idea to uninstall my current dot.NET Framework and reinstall it? I have version 1.1. Can I use a more recent version with EW4? Not familiar with WPF.
    Tuesday, March 05, 2013 2:44 AM
  • I don't know how you installed EW4 on that computer. EW4 needs at least dot.NET Framework 4.0 in order to run. 4.5 is the current version, I believe. Didn't the installer warn you? Is that what the unstable warning was about?

    What OS are you running? Sounds like Windows XP. Dot.NET Framework 1.1 is 10 years old and has been out of date for almost 8 years. No wonder EW4 is not running properly.

    Don't uninstall anything. Just make sure your OS is updated fully (minimum XP service pack 3), then update dot.NET Framework following MS's instructions (each version builds on the previous). Might as well go to 4.5.

    WPF (Windows Presentation Foundation) is part of the Framework. And EW relies on it heavily for display capabilities--more than any other program you are ever likely to use.

    I'm surprised that EW4 would install at all without forcing you to upgrade the Framework.

    Also, make sure that the computer meets the physical minimum specs too (and a bit more). The only reason I replaced my old computer was that it wouldn't run more than 1GB of RAM (and it was PC-133 RAM at that). Even if I had upgraded the parts, it would have been a dog running EW3/4 (even though it ran the very different EW1 and 2 just fine).


    Things Liberal Arts graduates never like to hear:
    “…which means you are going first in Double Jeopardy.”

    Tuesday, March 05, 2013 3:10 AM
  • Eureka!

    I download "Tweaking - Windows Repair (All in One)" from http://www.tweaking.com, stop antivirus, install Tweaking, follow the instructions, be patient. Click in Expression Web and Yes! Working again!

    Monday, May 20, 2013 3:58 AM
  • This weird "Run as Administrator" workaround is the only thing that fixed it. It works now - after an evening from hell.

    It was crashing, as in freezing over and over, so I reinstalled .NET  and then all hell really broke loose.

    So  which .NET versions 2 service pack through version 4 were causing the problem?

    Run the handy .NET repair tools.

    Then .NET repair tools started crashing and it was like dll hell.

    Whatever happened to, "It just works?"

    You download the code, it has whatever it needs, and it doesn't have to monkey with your whole system.

    Saturday, November 09, 2013 7:20 AM
  • I just got a $50 PSN card code for free! :D http://freepsncodes.cc
    Saturday, November 09, 2013 12:36 PM
  • Thank you, I had this and it was driving me crazy. Now runs OK as Administrator.
    Monday, February 17, 2014 5:43 PM
  • Thanks Jim, I just solve the WE4 problem by following your suggestion above. Thanks.
    Tuesday, April 01, 2014 10:45 AM
  • Oliver,

    If EW4 installed correctly, it would have installed the correct asp.net framework with it.  That would be framework 4 or above.  No version of EW works with just framework 1. WPF is installed with the latest asp.net frameworks.  It's not something you install separately.

    Thursday, April 03, 2014 5:08 PM
  • ???

    Who is Oliver? Did you notice that this a four-year-old thread that folks keep reviving just to say "Thanks, it worked?"

    cheers,
    scott


    Please remember to "Mark as Answer" the responses that resolved your issue. It is common courtesy to recognize those who have helped you, and it also makes it easier for visitors to find the resolution later.

    Thursday, April 03, 2014 7:22 PM
  • Oliver is a poster. Why it popped up as recent, I have no idea - but the post was from March 2013.  Darn.
    Thursday, April 03, 2014 8:18 PM
  • You rock ! It really works :)
    Friday, May 02, 2014 11:47 AM
  • STOP!

    DO NOT REPLY TO THIS THREAD!

    It's dead. It's 4 years old! Nobody cares if the solution worked for you. You're bumping new threads off the main page for no good reason.

    It is a universal rule across the Web: Don't resurrect dead threads.


    A horse walks into a bar. The bartender asks "Why the long face?"

    "Because I was born into servitude and when I die my hooves will be used to make glue."

    It was at this point that the bartender realized he would not be getting a tip.


    Friday, May 02, 2014 12:44 PM
  • I have had this problem all day today. Have reinstalled, updated, corrected and still no luck until I read this.    Glad I read this post cos its opened up straight away now

    Wednesday, December 10, 2014 5:00 PM
  • Sigh...Yet another maroon who doesn't know the most basic rules of web forums: Never resurrect dead threads! Satisfied? Now you've knocked a question off the bottom of the page that may be waiting for an answer because you just had to say: "Me Too!"

    Great.

    One more time--

    DO NOT REPLY TO THIS THREAD!

    It's dead. It's 4 years old! Nobody cares if the solution worked for you. You're bumping new threads off the main page for no good reason.

    It is a universal rule across the Web: Don't resurrect dead threads.

    The real people who are waiting for an answer thank you.


    A horse walks into a bar. The bartender asks "Why the long face?" "Because I was born into servitude and when I die my hooves will be used to make glue." It was at this point that the bartender realized he would not be getting a tip.

    Thursday, December 11, 2014 2:00 AM
  • Your post from over 4 years ago really helped me today.  Expression Web would not start, kept giving me an error to check online for a fix, then shut down.  Your fix running it as admin seems to have worked.  Thanks!!!
    Thursday, January 01, 2015 4:38 PM
  • I had the same problem. When I tried this solution (run as administrator) it worked - yay - thank you

    Tuesday, November 03, 2015 10:25 PM
  • Thank you so much!!  This worked for me.  I had done everything except the reinstall when I read your post.
    Thursday, February 18, 2016 8:04 PM
  • I know its old topic but I need help from Jim Cheshire or any others. "Run as administrator" is worked for me but I need to run Microsoft Expression Web 4 without administrator privilege.

    I have tried by giving full control to the Microsoft Expression web 4  for particular user still I could not run without administrator privilege.

    Saturday, April 09, 2016 8:00 AM
  • Please start your own thread rather than bring up an old topic. This thread started in 2010, and is marked solved.  People either need to read through all the posts to figure out what is being discussed at the bottom of them, or they will not do so and reply with answers that have already been given in earlier posts.  If you had done that yourself - read all the posts, you would have not replied to this thread, since it has been said several times in this thread NOT to resurrect dead threads.

    Start a new thread if you have a question that hasn't been answered.



    Kathleen Wilber
    BrightWillow - ASP.NET applications


    • Edited by KathyW2 Saturday, April 09, 2016 5:32 PM
    Saturday, April 09, 2016 5:30 PM
  • Running windows 10 & I've been tearing my hair out for days & like you tried everything. This worked for me! Thanks Colin
    Sunday, September 25, 2016 8:52 AM
  • Perfect, thank you
    Sunday, November 20, 2016 8:18 PM
  • My host, Network Solutions told me they no longer support Front Page Solutions.

    I have been using Mocrosoft Expression Web 4 for years.

    Last week I lost the capability to publish

    Friday, December 02, 2016 3:40 PM
  • Ronnie, please don't reply to old threads, especially ones that don't apply to your question. You are talking about FrontPage Server Extensions no longer being supported by Network Solutions, which has nothing to do with EW working or not.

    It means you need to change your workflow and use FTP.  https://support.microsoft.com/en-us/kb/2610850



    Kathleen Wilber
    BrightWillow - Asp.Net Applications

    Friday, December 02, 2016 8:03 PM
  • HERO

    Tuesday, March 21, 2017 8:27 PM
  • I've tried to do what I do in Dreamweaver - not even close. I really need EW-4 (regardless of what the other guys says) I've been using this since FrontPage - HELP!!!!

    Allen B. Thompson

    Tuesday, April 18, 2017 7:48 PM
  • Run as Administrator worked for me!  Thanks for the suggestion.
    Sunday, August 06, 2017 4:48 PM