Cost Management - Cloudyn announcement

• Link
  How to open an Azure Cost Management or Cloudyn Legacy Support Ticket
  Micah Adamson Tuesday, February 13, 2018 7:04 PM

  Creating a support ticket 

  • Azure Portal > Help + Support > New Support Request > Service: Billing > Azure Cost Management
  • Azure Portal > Help + Support > New Support Request > Service: Billing > Cloudyn Legacy

  If you are unable to find answers using the Azure Cost Management documentation and you suspect the issue may be due to a service disruption or bug, you can open an online support ticket. You should open each support ticket for only a single problem, so that each reported issue can routed accordingly.  

  To open a support ticket 

  1. Sign in to the Azure portal (https://portal.azure.com)  
  2. On the left navigation menu select Help + Support  
  3. From the Help + support menu, select New support request 
  4. On the Basics blade, for Issue type, select Billing
  5. For Subscription, choose any of the listed subscriptions. The subscription chosen isn’t used for routing of the issue. 
  6. For Service, select the Billing  option, and then choose either Azure Cost Management or Cloudyn Legacy from the list 
  7. Under Support plan, choose your support current Azure Support Plan, and then click Next 

  1. On Problems, select a Severity  
  2. Select a Problem type, and then select a Category for that type 
  3. Enter a descriptive Title for the incident, and input additional information in the Details dialog 
  4. Choose an approximate date and time for When did the problem start, and click Next  
     

  1. On Contact information, select your preferred contact method and provide your contact information and then select Create 

  Once the support ticket is created, it will be added to the support queue and response time will vary based on the Support Plan and Severity (e.g. business impact) of the issue.  

  For more information see: Support scope and responsiveness 

  To check status of an Incident you have filed, see: Manage support requests 

• Link
  Announcing "Azure Cost Management by Cloudyn"
  Micah Adamson Tuesday, September 19, 2017 11:47 PM

  Azure Cost Management by Cloudyn provides detailed visibility into Azure consumption, cost and performance.

  Azure Cost Management by Cloudyn is now available for free to customers and partners managing Azure spend!

  Azure customers can use their Azure subscription to register with "Azure Cost Management" by Cloudyn to access the Cloudyn portal.

  (For more details, please see the following Azure Cost Management by Cloudyn documentation.)

   

  "Azure Cost Management by Cloudyn" Documentation and Resources can be found at:

  • Azure Cost Management Documentation: https://docs.microsoft.com/en-us/azure/cost-management/overview-cost-mgt

  • Cloudyn Documentation: https://docs.microsoft.com/en-us/azure/cost-management/overview

  • Pricing: https://azure.microsoft.com/en-us/pricing/details/cost-management
  • Trial: https://trial.cloudyn.com/
  • Forum: https://social.msdn.microsoft.com/Forums/en-US/home?forum=Cloudyn
  • Blog: https://azure.microsoft.com/en-us/blog/use-azure-cost-management-for-free/
  • Videos: https://docs.microsoft.com/en-us/azure/cost-management/ref-videos
  • Feedback: http://aka.ms/costmgmt/feedback

  "Cloudyn" Documentation and Resources can be found at:

  • Website: https://www.cloudyn.com/
  • Documentation: https://support.cloudyn.com/hc/en-us/

  You can open "Azure Cost Management by Cloudyn" service requests from:

  • Azure Portal > Help + Support > New Support Request > Service: All Services > Monitoring & Management > Cloudyn