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Unable to connect to Azure through Visual Studio 2013 RRS feed

Answers

  • Hello Akip,

    May I know what kind of subscription you're using?

    To assist us in investigating further, can you please let us know the following:

    - Did this issue start occurring after any updates to Visual Studio? For example, did you encounter the problem after installing Visual Studio 2013 Update 4?
    - Would you happen to have another computer with Visual Studio installed, where you can try your Azure account? If so, does your account work on the other computer?

    In the meantime, can you try the following workaround, and let us know if this unblocks you?

    1. Right click on the "Azure" node in VS Server Explorer, and then click "Manage Subscriptions...".
    2. In the "Manage Microsoft Azure Subscriptions" dialog, click the "Sign Out" button on the "Subscriptions" tab (if you're already signed in).
    3. Close the dialog, and then Close Visual Studio.
    4. Open Windows File Explorer, navigate to "This PC -> Documents -> Visual Studio 2013 -> Settings" folder.
    5. You'll see the file "Windows Azure Subscriptions.xml". That's where the encrypted tokens are stored. Rename or delete the file.
    6. Start Visual Studio again and sign-in by right-clicking the Azure node and then select "Connect to Microsoft Azure Subscription".

    Hope this helps!

    Best Regards

    Sadiqh Ahmed

    ________________________________________________________________________________________________________________

    If a post answers your question, please click Mark As Answer on that post and Vote as Helpful.

    Wednesday, July 8, 2015 7:07 AM
    Moderator

All replies

  • Hi AkiP_,

    This forum is about Visual Studio Setup and Installation, as your issue is about unable to connect to Azure, I’m afraid it is not the Visual Studio Setup and Installation issue, it would be related to Azure, I help you move this case to Azure Management Portal forum for dedicated support: https://social.msdn.microsoft.com/Forums/azure/en-US/home?forum=windowsazuremanagement

    Best Regards,

    Jiayi Li


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.

    Click HERE to participate the survey.

    Wednesday, July 8, 2015 1:48 AM
  • Hello Akip,

    May I know what kind of subscription you're using?

    To assist us in investigating further, can you please let us know the following:

    - Did this issue start occurring after any updates to Visual Studio? For example, did you encounter the problem after installing Visual Studio 2013 Update 4?
    - Would you happen to have another computer with Visual Studio installed, where you can try your Azure account? If so, does your account work on the other computer?

    In the meantime, can you try the following workaround, and let us know if this unblocks you?

    1. Right click on the "Azure" node in VS Server Explorer, and then click "Manage Subscriptions...".
    2. In the "Manage Microsoft Azure Subscriptions" dialog, click the "Sign Out" button on the "Subscriptions" tab (if you're already signed in).
    3. Close the dialog, and then Close Visual Studio.
    4. Open Windows File Explorer, navigate to "This PC -> Documents -> Visual Studio 2013 -> Settings" folder.
    5. You'll see the file "Windows Azure Subscriptions.xml". That's where the encrypted tokens are stored. Rename or delete the file.
    6. Start Visual Studio again and sign-in by right-clicking the Azure node and then select "Connect to Microsoft Azure Subscription".

    Hope this helps!

    Best Regards

    Sadiqh Ahmed

    ________________________________________________________________________________________________________________

    If a post answers your question, please click Mark As Answer on that post and Vote as Helpful.

    Wednesday, July 8, 2015 7:07 AM
    Moderator