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App crash after launch

    Question

  • My app is hosted in Store and I am not able to find out probable reason for application crash after launch 

    I received potential application issue in routine testing of Microsoft stating that

    The application crashes when it is installed from store and launched from start screen, after extended splash screen the app crash.

    I thought it could be due to some asynchronous call at Application Launched event but there is no call present there.

    What should be my next step to find the root cause of the issue.

     

     

    Tuesday, April 15, 2014 6:08 AM

Answers

  • Are you receiving crash dumps from your dashboard? If so, review this article:
    http://msdn.microsoft.com/en-us/library/windows/apps/jj933262.aspx 

    Matt Small - Microsoft Escalation Engineer - Forum Moderator
    If my reply answers your question, please mark this post as answered.

    NOTE: If I ask for code, please provide something that I can drop directly into a project and run (including XAML), or an actual application project. I'm trying to help a lot of people, so I don't have time to figure out weird snippets with undefined objects and unknown namespaces.

    Tuesday, April 15, 2014 1:26 PM
    Moderator