VM sizes are disable

Question

Hi,

I have a pay per use subscription on a @hotmail.com account. I've configured billing info and user roles, but I can't create anything on marketplace. For example, I've tried with a Kali linux vm but when I have to choose the size, all options are disable.  I've tried some things: logout, user roles (I'm owner), etc.

Any suggestion?

Thanks,

Juanjo

Answer 1

Thanks for reaching out!!We are facing capacity issues and there might be limitations on deployment of VMs in Free subscriptions.

reference: https://azure.microsoft.com/en-us/blog/our-commitment-to-customers-and-microsoft-cloud-services-continuity/

Kindly feel free to contact support to know the current status.

Answer 2

Hi,

It's not a free subscription, I've changed to pay per use with all updated billing information.

Juanjo

Answer 3

Hi,

I believe that I know what's happening. It was a free account but I converted to pay per use and Azure is detected as a free account. Could be?

Thank you!!

Answer 4

Thanks for reverting!! As mentioned earlier, as we are facing capacity issues, there are certain limitations on the new deployments. For more information, kindly refer this latest update. So if you are facing issues, I would recommend you to raise support ticket.

Hope this helps!!