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Net frame error RRS feed

  • Question

  • O .NET Framework 4 não foi instalado porque:

    A origem de instalação para este produto não está disponível. Verifique se a origem existe e se você pode acessá-la.

    OS Version = 6.1.7601, Platform 2, Service Pack 1
    OS Description = Windows 7 - x64 Home Basic Edition Service Pack 1
    CommandLine = C:\f79408d6b9f9cceb67880c3012a39946\\Setup.exe /x86 /x64 /ia64 /web
    TimeZone = Hora oficial do Brasil
    Initial LCID = 1046
    Using Simultaneous Download and Install mechanism
    Operation: Installing
    Package Name = Microsoft .NET Framework 4 Setup
    Package Version = 4.0.30319
    User Experience Data Collection Policy: AlwaysUploaded
    Number of applicable items: 12
    Final Result: Installation failed with error code: (0x8007064C), "A origem de instalação para este produto não está disponível. Verifique se a origem existe e se você pode acessá-la. " (Elapsed time: 0 00:00:31).

    Saturday, August 13, 2011 9:34 PM

Answers

  • Hello vinicius santos266,

    Make sure you run the installation as an administrator, and that the .NET framework is not yet installed. 

    **TO OTHER FORUM MEMBERS**
    His problem is that the installation source is not avaible

     

    Regards,

    Dylan Meeus 


    0x2B |~ 0x2B
    Saturday, August 13, 2011 10:42 PM
  • Hi vinicius santos266,

    Welcome to the MSDN Forum.

    According to the error code, it appears that your install source is corrupted. Considering you are using the web installer to install .NET Framework, please try download and use the standalone installer instead.
    Microsoft .NET Framework 4 (Standalone Installer): http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17718

    Before install .NET Framework, please turn off your anti-virus/antispyware software; clean your %temp% folder (Start Menu >> Run >> Type "%temp% >> OK). Then run the setup with Administrator privilege. If the installation still failed, please collect the installation log files from "%temp%" folder with the Log Collection Tool.

    Additionally, since this is a English based forum, in order to let more community members understand your issue, would you please use English in your reply?

    If there are any updates, please feel free to let me know.

    Best Regards, 


    Andrew Wu [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Wednesday, August 17, 2011 3:33 AM
    Moderator

All replies

  • Hello vinicius santos266,

    Make sure you run the installation as an administrator, and that the .NET framework is not yet installed. 

    **TO OTHER FORUM MEMBERS**
    His problem is that the installation source is not avaible

     

    Regards,

    Dylan Meeus 


    0x2B |~ 0x2B
    Saturday, August 13, 2011 10:42 PM
  • To help you, we need to see your install logs.

    Please do the following:

    collect the logs with this:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=E0DA314F-6216-4A18-BC6B-7D29CF83AF20&displaylang=e&displaylang=en

    After you run Collect.exe, you'll find vslogs.cab in your %temp% directory. Please upload vslogs.cab to a public site, like SkyDrive, and post the link here.

    Readers will need to see the full logs to determine the specific failure reason.

    Saturday, August 13, 2011 11:33 PM
  • Hi vinicius santos266,

    Welcome to the MSDN Forum.

    According to the error code, it appears that your install source is corrupted. Considering you are using the web installer to install .NET Framework, please try download and use the standalone installer instead.
    Microsoft .NET Framework 4 (Standalone Installer): http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17718

    Before install .NET Framework, please turn off your anti-virus/antispyware software; clean your %temp% folder (Start Menu >> Run >> Type "%temp% >> OK). Then run the setup with Administrator privilege. If the installation still failed, please collect the installation log files from "%temp%" folder with the Log Collection Tool.

    Additionally, since this is a English based forum, in order to let more community members understand your issue, would you please use English in your reply?

    If there are any updates, please feel free to let me know.

    Best Regards, 


    Andrew Wu [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Wednesday, August 17, 2011 3:33 AM
    Moderator