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NET Framework error during installation RRS feed

  • Question

  • I am trying to install Microsoft office 2010 and i get the following error " Microsoft office professional plus 2010 encountered an error during setup"

     one of the trouble shooting fourms advised to install NET Framework first then try to install again

    When i tried to install the NET Framework i got an error and here is the log file summary

     
    OS Version = 6.1.7600, Platform 2
     OS Description = Windows 7 - x86 Enterprise Edition
    CommandLine = D:\aeefafefd0493596fdb58c58f9a401\\Setup.exe /x86 /x64 Using Simultaneous Download and Install mechanismOperation: Installing
     Package Name = Microsoft .NET Framework 4 Setup
     Package Version = 4.0.30319
     User Experience Data Collection Policy: Disabled Number of applicable items: 10
    Exe (D:\aeefafefd0493596fdb58c58f9a401\SetupUtility.exe) succeeded.
     Exe Log File: dd_SetupUtility.txt
    ServiceControl operation succeeded!
    Exe (D:\aeefafefd0493596fdb58c58f9a401\Windows6.1-KB958488-v6001-x86.msu) failed with 0xbc9 - The requested operation failed. A system reboot is required to roll back changes made. .
    Final Result: Installation failed with error code: (0x00000BC9), "The requested operation failed. A system reboot is required to roll back changes made. " (Elapsed time: 0 00:01:23).

    Any Help Please

    Thank you for your time

    Thursday, April 4, 2013 1:32 PM

Answers