Error downloading artifacts

Question

Every time I try to download artefacts I get the following error at the end of the download:

Re-attempting download of /folder/file.download. Error: A task was cancelled.

The file in question is approx. 90MB but it always seems to get to the end before failing.  The release then ends up in a constant loop attempting the download.

Whilst this used to happen intermittently, this is now for every release I create.  I also tried creating another build just in case there was an issue with the artefact file.

Could this be related to the current performance issues in West Europe?

For info, my build agent is the latest release 2.109.1 on RedHat 7.2 x64

Regards.

Answer 1

Hello,

We are checking on the query and would get back to you soon on this.

Apologize for the inconvenience and appreciate your time and patience in this matter.

Regards,

Answer 2

I have also noticed that when the artefact is downloading, the Agent.Worker process consumes 100% CPU.

Also, the download speed is appalling in comparison with just downloading the artefact using a browser.

The build agent is hosted in Azure so I don't think this is connectivity related.