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Help is not available

    Question

  • While in VB10 visual studio, I click on help. The button appears to click, there is a wait of a few seconds, and then nothing happens. Same for clicking Manage Help Settings. The only choice that works is MSDN Forum.   Is there something I am missing. This is new. For background, I have recently experienced an error message at random times that the application, I think VC++,  is trying to close conhost.exe in an unusual way.
    Monday, May 23, 2016 9:54 PM

Answers

  • Try doing a repair of your Visual Studio installation.  If that does not correct the issue then you may have a corrupt operating environment and may need to repair windows and/or the .Net Framework itself.

    I just ran the help provider tool in an old copy of VS2010 and it still works fine:


    Reed Kimble - "When you do things right, people won't be sure you've done anything at all"

    Tuesday, May 24, 2016 4:48 PM

All replies

  • If you mean Visual Studio 2010 it is no longer supported by Microsoft I'm fairly certain.

    However the help capability is not a Visual Basic .Net issue. What does VC++ have to do with anything?

    You should post your question in one of the Visual Studio forums most likely.


    La vida loca

    Tuesday, May 24, 2016 2:21 PM
  • Try doing a repair of your Visual Studio installation.  If that does not correct the issue then you may have a corrupt operating environment and may need to repair windows and/or the .Net Framework itself.

    I just ran the help provider tool in an old copy of VS2010 and it still works fine:


    Reed Kimble - "When you do things right, people won't be sure you've done anything at all"

    Tuesday, May 24, 2016 4:48 PM
  • Hi Rocket6986,

    Thank you for posting in MSDN forum.

    From you description, as Reed Kimble said that the VS maybe crash.

    Firstly, please repair your VS :

    1.Go to Control Panel >Programs >Programs and Features

    2.Select Microsoft Visual Studio 2015 and click on 'repair'.

    you may try devenv /Safemode to see if you can apply it correctly. This can eliminate the possibility that third party Add-ins or packages are causing problems.

    In addition, Reed mentioned that it maybe related to the .NET Framework, currently, we are not so sure if this is a cause, you could use .NET Framework Setup Verification Tool to check if the .NET Framework is ok. 

    http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx  

    If you find there is anything wrong with .NET Framework, you may use Microsoft .NET Framework Repair Tool to do a repair:

    https://www.microsoft.com/en-us/download/details.aspx?id=30135

    Best Regards,


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    Wednesday, May 25, 2016 5:14 AM
    Moderator