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  • this is my log ink : https://skydrive.live.com/?lc=1033&mkt=en-US#cid=EBA2C315C29B9D36&id=EBA2C315C29B9D36%21105    

    please help

    Thursday, October 3, 2013 6:24 AM

Answers

  • Hi Anggakara,

    I think your tried installing .Net Framework, but It encounter some error.

    I found some error messages from your log.

    Action: Performing Action on Exe at E:\0570523eb030736c6b4346ac4490\Windows6.1-KB958488-v6001-x64.msu...
    [10/3/2013, 12:49:13]Launching CreateProcess with command line = wusa.exe "E:\0570523eb030736c6b4346ac4490\Windows6.1-KB958488-v6001-x64.msu" /quiet /norestart
    [10/3/2013, 12:49:14]Exe (E:\0570523eb030736c6b4346ac4490\Windows6.1-KB958488-v6001-x64.msu) failed with 0xc8000222 - (null).
    [10/3/2013, 12:49:14]PerformOperation on exe returned exit code 3355443746 (translates to HRESULT = 0xc8000222)

    Final Result: Installation failed with error code: (0xC8000222) (Elapsed time: 0 00:00:34).

    This problem may occur if the temporary folder of Windows Update has been corrupted.
    We can refer to the following steps to rename this folder:
    1. Open a command prompt and type: net stop wuauserv
    2. Click Start, click Run, type: %windir%  and press Enter.
    3. In the opened folder, rename the SoftwareDistribution folder to SDold.
    4. Open a command prompt and type: net stop wuauserv
    Try to install .NET Framework again.

    Best Regards.


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    Friday, October 4, 2013 5:04 AM