MaximumDevicesReached for exchange server protocol 12.1? RRS feed

  • Question

  • Hi, says that MaximumDevicesReached is supported only on 14.1 exchange server. So, my question is, what is the error code sent by the server in case of 12.1 exchange server protocol?

    Tuesday, December 23, 2014 11:13 AM

All replies

  • Hi ,

    By default exchange throttling policy supports maximum configuration of single account in 10 devices for active sync, In case if you try to configure that same account on the 11 th device you will face the mentioned error.

    Better way is to delete the stale device partnership else you can change the throttling policy to allow max devices more than 10.

    Thanks & Regards S.Nithyanandham

    Tuesday, December 23, 2014 11:31 AM
  • Thanks for the response. I understand that I have to delete the partnership from owa in case of this error. But, my question is, how can I let an exchange protocol version 12.1 user know that he has to delete some of the stale devices for that account (since error code 177 - MaximumDevicesReached is only supported for 14.1).



    • Edited by Ashishks1987 Tuesday, December 23, 2014 12:30 PM
    Tuesday, December 23, 2014 11:38 AM
  • Any workaround to this?
    Monday, January 5, 2015 10:26 AM
  • Hi All ,

    Please someone shed light on this case.

    Thanks & Regards S.Nithyanandham

    Tuesday, January 6, 2015 1:24 PM