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not eligible RRS feed

  • Question

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    I have an account on dreamspark (onthehub) when i going to download something it tells me that you are not eligible for downloading any thing your aacount has expire please tell me waht i do.

    I send to much email to my system administrator but he didnot give any reponse if any one have solution please tell me.

    Thanks

    Tuesday, November 20, 2012 6:10 PM

Answers

  • Sorry mawais07, this issue has to do with your account, and we dont do account support here in the forums.  A) its a public forum, so we can't deal with your private info in public and b) the customer service team is the only team that can access your account info, and we're not that team.

    Given the description of your issue its likely that whoever at your university gave you your dreamspark account can help get this particular issue fixed for you.   Since you're a dreamspark member, you can also click through the FAQ here: https://www.dreamspark.com/Support/FAQ/Default.aspx and then if you still have issues, contact the customer service team via the support link here: https://www.dreamspark.com/student/support.aspx.   

    Thanks,
    Mike


    MSDN and TechNet Subscriptions Support
    Read the Subscriptions Blog!

    Tuesday, November 20, 2012 8:44 PM
    Moderator