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Metro apps not opening on extended display RRS feed

  • Question

  • I have one of the Samasung Dev tablets and attach it to a large display but I can only run in "duplicate these displays" mode . if I try the extend mode none of the Metro apps opens up as they show a "cannot activate" message. Now the screen resolution of my primary (samsung) is 1366 x 768 and the secondary is 1920 x 1080
    john mcfetridge
    Saturday, October 29, 2011 6:58 PM

All replies

  • Can you check what driver you have installed for your Intel Graphics device in Device Manager?
    Tuesday, November 1, 2011 1:18 AM
  • Hello JRMcFetridge.

     

    Unfortunately I was not able to replicate the issue you’re encountering. I can suggest you to first update the drivers to see if this resolves your problem.

     

     

    Also, try to run the compatibility troubleshooter to install the drivers. Manufacturers have not created drivers for Windows Developers Preview, so I recommend updating to the most current Windows 7 driver.

     

    If that doesn't work, then try to install in compatibility mode.

     

    For the driver you downloaded use the compatibility troubleshooter to install them to see if that resolves the problem. You can do this by:

     

    Enter the Start screen

     

    Move your mouse to the bottom left of the screen to expand the Charms section

     

    Select Search

     

    Type Compatibility

     

    Click Settings in the right column

     

    Click Run programs made for previous versions of Windows

     

    Then follow the prompts and direct the troubleshooter to the installer for your computer's driver.

     

     

     

    Another option you can try is to “Refresh your PC”; this method will reinstall the OS without affecting your files.

     

     To start this process, you can do the following:

     

    1. Tap Start > Control Panel

     

    2. Select the General section on the left

     

    3. Tap the “Get started” button under “Refresh your PC without affecting your files”.

     

    4. Tap the Next button at the “Refresh your PC” step of the wizard.

     

    •This first step of the wizard is shown in a green strip that covers the middle portion of the screen.

     

    •The description text at this step shows the following:

      

    Here’s what will happen:

     

    •Your files and personalization settings won’t change.

     

    •Your PC settings will be restored to their defaults.

     

    •Apps from Windows Store will be kept. All other apps will be removed.

     

     

     

    5. Tap the Refresh button at the “Ready to refresh your PC” step.

     

    •This description text at this step shows the following:

     

    Your PC will restart. This will take a few minutes.

     

    At this point, the PC will restart and the Push Button Reset process will take over. Once completed, your PC will reboot and you will be left at the Lock Screen where you can log back in with your existing user account.             

    Monday, January 9, 2012 4:50 PM
    Answerer