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Missing icons / Wrong icons

    Question

  • Hi,

    I have just submitted my game to windows 8.1 store, and had now been published to the store. Now when looking up the game on an 8.1 phone there is no icon displayed for my game. But when on windows 10 store it displays the image meant for my Medium Tiles Icon, not the Store icon. 
    I have gone through my Package.appxmanifest file and all my icons are in the correct locations and there are no missing images. It appears the store is using my "Square 150x150 Logo" icons for the store, rather than using my "Store Logo" icon.

    Any help would be great.
    Thanks

    EDIT
    just pasting a section of the Package.appxmanifest code which shows I am looking at the correct icon, and the StoreLogo is also the correct image in assets folder.

    <Properties>
        <DisplayName>ms-resource:AppName</DisplayName>
        <PublisherDisplayName>Random Studios</PublisherDisplayName>
        <Logo>Assets\StoreLogo.png</Logo>
      </Properties>

    Monday, February 15, 2016 1:47 AM

All replies

  • Hello Random Studies,

    If you are still experiencing this issue, please create a request with us here through your developer account so we may assist you appropriately. Thank you!

    Tuesday, February 16, 2016 9:29 PM