I cannot find my modem or sound device RRS feed


  • Hey Subway_AX,


    You may need to download and install the latest driver for both devices from the website of the manufacturer of the devices. If either or both of these devices are built into your computer, try visiting your computer manufacturer's website and look for a support or download section. If you have trouble finding your computer manufacturer's driver download section, please provide your computer's made and model for us and we'll provide a link to the download section for you.


    If once you have downloaded the drivers and tried to install them the installation doesn't succeed, try using the compatibility troubleshooter to see if that will allow the drivers to install properly. You can do this by:

    • Press the Windows key on your keyboard to enter the Start screen
    • Type Compatibility
    • Click Settings in the right column
    • Click Run programs made for previous versions of Windows


    Then follow the prompts and direct the troubleshooter to the installer for your computer's driver/drivers.


    Hope that helps, look forward to hearing back from you.

    Saturday, September 24, 2011 2:40 AM