Where have all the Gurus gone? RRS feed

  • Question

  • There was a time - before the "new and improved" TechNet when one could post a problem on the TechNet user forum of your choice and within 24hrs some MVP or similar would reply with a whole bunch of good ideas and recommendations on how to get round the issue. Not anymore it would seem. This wouldn't be so bad if the error message on the screen meant something or had an entry in the KB or even if one got directed to the area of concern via the now missing "Help & Support service" which is no longer running on a fully patched OS.


    FYI: I'm trying to understand why eseutil /r errors with -1032 Jet_ErrFileAccessDenied when the database has been dismounted, has status "Clean Shutdown" & all exchange services are stopped?


    This and other questions relating to "messages stuck in queues  & in retry" are currently unanswered in the Exchange forum.




    Wednesday, July 18, 2007 3:23 PM


  • Hi Nigel, from your post it's not known what Exchange server version you are running or the situation in which you performed eseutil /r.

    Am guessing that maybe you were trying to defragment a database and ran eseutil /r soft recovery to check whether the database was in a consistent state.

    Here are some suggestions to solve for the -1032 (JET_errFileAccessDenied) error:

    ·      Check if any antivirus pgm is running and disable it while you are performing the recovery on your database.

    ·      A file could be locked or in use. You could use FILEMON to determine which process is accessing the databases.

    ·      Check if you also get a -1022 error. This could mean that an application (could be an antivirus program) is holding the file. While the application is using that file, the Exchange Information Store service is blocked from accessing the same. In such cases, you can restart all of the Exchange services or restart the server to remove the lock.


    Hope this helps. Let me know if you still have issues with this error.




    Friday, July 27, 2007 1:43 AM