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Reporting Services running locally but not on the network RRS feed

  • Question

  • We had a Active Directory fail. We have since fix this but reporting services url doesn't work across our the new work. 

    If i browser on the local PC http://127.0.0.1:8081/ReportServer/Pages/ reporting services work fine. 

    If try an accessing reporting services from another PC using the server name or IP i can't get to work.

    http://serverdata02:8081/ReportServer/Pages/ or http://192.168.1.192:8081/ReportServer/Pages/

    Here is the warning i am getting in event viewer.

    Event code: 3005 
    Event message: An unhandled exception has occurred. 
    Event time: 16/09/2019 13:31:08 
    Event time (UTC): 16/09/2019 12:31:08 
    Event ID: 86f5f1db2386445a9475ddf8d520280b 
    Event sequence: 2 
    Event occurrence: 1 
    Event detail code: 0 
     
    Application information: 
        Application domain: ReportServer_MSSQLSERVER_0-2-132131106454001924 
        Trust level: RosettaSrv 
        Application Virtual Path: /ReportServer 
        Application Path: C:\Program Files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\ 
        Machine name: serverdata02
     
    Process information: 
        Process ID: 1748 
        Process name: ReportingServicesService.exe 
        Account name: NT AUTHORITY\NETWORK SERVICE 
     
    Exception information: 
        Exception type: COMException 
        Exception message: This network connection does not exist. (Exception from HRESULT: 0x800708CA) 
     
    Request information: 
        Request URL: http://serverdata02:8081/ReportServer/Pages/ 
        Request path: /ReportServer/Pages/ 
        User host address: fe80::d44b:d824:db5f:84311 
        User:  
        Is authenticated: False 
        Authentication Type:  
        Thread account name: NT AUTHORITY\NETWORK SERVICE 
     
    Thread information: 
        Thread ID: 24 
        Thread account name: NT AUTHORITY\NETWORK SERVICE 
        Is impersonating: False 
        Stack trace:    at Microsoft.ReportingServices.HostingInterfaces.IRsHttpPipeline.GetAuthType()
       at ReportingServicesHttpRuntime.RsWorkerRequest.GetUserToken()
     
     
    Custom event details: 

    Monday, September 16, 2019 12:41 PM

All replies

  • Hi Rich,

    What kind of error are you getting from the website?

    Also ,  you could find the rs log, we could also use the information in the rs log.

    So far it looks like an authentication issue. Not sure what you have changed of AD, we need to make sure those user group have permission to view the report website.

    We could take a look at the error log to see what's more info we could dig out.

    Regard,

    Lukas


    MSDN Community Support Please remember to click Mark as Answer; the responses that resolved your issue, and to click Unmark as Answer if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Tuesday, September 17, 2019 7:29 AM
  • Hi Lukas I am just getting a 404 page. I’m not getting any errors in the error logs. Lukas do you offer paid support? We paid Microsoft to solve it but their engineer said after 4 hours someone else was going to call last Friday & so far no one has called back. Just need some one to sort this for me.
    Tuesday, September 17, 2019 10:12 PM
  • Hi Rich,

    404 means the user can't find the page. In your case I think properly those machine are not in same domain due to the AD changes that done previously. 

    Also you could try to ping this address 192.168.1.192 see if it could be connected.

    Also check the 8081 port in your RS server to see if it is the right port and not blocked.

    Regards,

    Lukas


    MSDN Community Support Please remember to click Mark as Answer; the responses that resolved your issue, and to click Unmark as Answer if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Thursday, September 19, 2019 2:59 AM