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SaaS ITIL Helpdesk Architecture RRS feed

  • Question

  • User-1108051076 posted

    Please suggest an architecture for an SaaS ITIL Helpdesk/ServiceDesk application with MVC4.

    This application must be able to get installed on the cloud (SaaS), have SOA abilities, be highly customizable, support multi-languages, supporting many users from different geographical places and time zones, must have SSO, have fault tolerance abilities and also tolerate massive amount of data transactions.

    Thanks :)

    Wednesday, February 27, 2013 7:37 AM

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