none
Service Unavailable , HTTP Error 503. The service is unavailable. RRS feed

  • Question

  • Hi guys,

    Hope all are doing well.

    Since 2days we have been facing one major issue in our public facing website which has developed on sharepoint 2013.

    When I try to browse my website ,after entering the url it's showing 

    Service Unavailable


    HTTP Error 503. The service is unavailable.

    Error. After refreshing the same page for 2,3 times the website is loading perfectly fine,sometimes when we enter the url it's immediately working fine.

    But this should not happen, most people dont know that after refreshing the page will resolve the issue, Thus the reason it's very important for us to resolve this issue as early as possible.

    Please if anyone knows about it then kindly tell me.

    Thanks in advance


    Asrar..

    Wednesday, January 25, 2017 5:45 AM

All replies

  • HI,

    Please check this option below

    https://social.technet.microsoft.com/Forums/office/en-US/7f144955-8412-42fa-9e89-9e51ff767df8/service-unavailable-http-error-503-the-service-is-unavailable?forum=sharepointgeneralprevious


    Please remember to click Mark as Answer on the answer if it helps you

    Wednesday, January 25, 2017 6:28 AM
  • This one as well

    https://social.technet.microsoft.com/Forums/office/en-US/76382dc2-0bd4-4eec-af01-17c76cb1feaa/service-unavailable-http-error-503-the-service-is-unavailable?forum=sharepointgeneralprevious


    Please remember to click Mark as Answer on the answer if it helps you

    Wednesday, January 25, 2017 6:29 AM
  • Thanks for the response.

    But they are not related to my issue.

    our website is sometimes loading immediately when entering the URL and sometimes getting the 503 error, after refreshing the page for 1 or 2times its starting working fine

    Asrar..

    Wednesday, January 25, 2017 6:37 AM
  • Unfortunately the link which you have provided could not solve my problem, Because I'm not always getting the 503 error when I try to browse our website,but some times only.
    My CA and Cross site publishing is working perfectly fine.

    Asrar..

    Thursday, January 26, 2017 5:35 AM
  • Hi Arsar,

    Is this happening on a particular page or all the pages.

    Just to narrow down the issue, can you check if this is happening on a plain OOB page without any custom components?

    Thursday, January 26, 2017 4:35 PM
  • Hi,

    Any update?

    Please check the ULS log and see the detailed error message.

    For SharePoint 2013, by default, ULS log locates in
    "C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS"

    Best Regards,

    Dennis


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Monday, February 6, 2017 1:16 AM
    Moderator