Installation error 25004


  • I have a Microsoft Office 365 Essentials subscription, and I wish to amend the webpage I set up using Microsoft Office some years ago.

    I believe I need to download and install SharePoint Designer 2013 to do this - however whenever I try to install the downloaded file I get this error - with a message saying that it probably is caused by a previous Office 2013 trail.

    I have uninstalled all my Office CD based software, my licences 2003 Professional and my licenced 2007 Student.

    Now I have no access to Word Excel Publisher etc and I still cannot install SharePoint designer.

    What can I do please?

    Tuesday, April 25, 2017 8:53 PM

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