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windows 8 developer preview will not allow hp printer update to run

    Question

  • When I try to update my HP Printer Software, I E blocks the updater from running. I have allowed HP.COM to be a trusted sight, but IE keeps saying it does not recognize the software and blocks it every time without giving me the option to override and allow it.
    Friday, December 30, 2011 1:47 PM

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  • IE keeps saying it does not recognize the software and blocks it every time without giving me the option to override and allow it.


    IE is ambiguous.   Are you doing this with the Desktop IE at least?

     

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    Friday, December 30, 2011 4:24 PM
  • Hi jenniferny,

    In addition to Robert Aldwinckle's suggestion, you may try updating your printer driver from the Device Manager by right clicking the driver and selecting to update. If you encounter compatibility issues you may check the link here.


    Irfan
    Saturday, December 31, 2011 2:07 PM